Boutique Coffee Specialist - Customer Experience Pro

Nestlé S.A.; Willoughby; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Coffee perks

Your own machine

Monthly coffee credit

Staff discounts

Job summary

Nespresso is seeking a casual team member for our Chatswood Chase boutique. Availability across 3–4 days per week, including Saturday and Sunday, with key late-night trading times, is preferred. Join a team that loves coffee and delivering memorable service in a vibrant retail setting.

You'll welcome customers, share your coffee knowledge, and use POS systems to ensure smooth service while keeping the boutique inviting and well-presented. Personal energy and teamwork are essential.

Qualifications

• Must love coffee and delivering great service.
• Strong customer interaction and communication skills.
• Able to work in a busy boutique environment, maintaining presentation.

Responsibilities

• Welcome customers and share your love of coffee.
• Create meaningful connections by offering great service and product knowledge.
• Confidently use POS systems and digital tools to provide seamless service for every customer.
• Thrive in a fast-paced retail environment while ensuring the boutique always looks its best, with shelves stocked and safety standards upheld.
• Bring energy, curiosity, and passion into every shift.

Skills

Coffee knowledge

Customer service

Team player

People skills

Tools

POS systems

Job description

Nespresso is seeking a casual team member for our Chatswood Chase boutique. Availability across 3–4 days per week, including Saturday and Sunday, with key late-night trading times, is preferred. Join a team that loves coffee and delivering memorable service in a vibrant retail setting.

You'll welcome customers, share your coffee knowledge, and use POS systems to ensure smooth service while keeping the boutique inviting and well-presented. Personal energy and teamwork are essential.