Bookings Coordinator

Alfred Health; Melbourne; Presencial; AUD 65.000 - 85.000; Jornada completa

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Descripción de la vacante

Bayside Health is seeking a Booking Coordinator for Gippsland Radiation Oncology. The role focuses on coordinating and scheduling patient appointments across radiation oncology services, liaising with patients, carers and a multidisciplinary team to ensure efficient care delivery.

Based in Traralgon, the position supports a complex workload with focus on quality service, patient experience and accurate scheduling within AHRO services.

Formación

• Ability to manage allocated workload efficiently, effectively and safely.
• Demonstrated awareness of and commitment to quality customer service.
• Demonstrated effective interpersonal and communication skills.
• Experience in a patient care setting.
• Familiarity with electronic patient scheduling and appointment systems.

Responsabilidades

• Coordinate and schedule patient appointments across radiation oncology clinics.
• Liaise with patients, carers and the multidisciplinary cancerteam to optimise bookings.
• Assist with changes to existing bookings to improve efficiency and timeliness.

Conocimientos

Scheduling coordination

Customer service

Interpersonal communication

Attention to detail

Teamwork

Herramientas

Electronic scheduling systems

Descripción del empleo

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Fixed term LSL position, commencing February 2027 until July 2027
• Full time (76 hours per fortnight)
• Managers and Administrative Workers Grade 1 Level 1 (HS1)
• Based in Traralgon

The Department

Alfred Health Radiation Oncology (AHRO), a unit of Alfred Cancer, provides a full range of general radiation oncology and radiation therapy services in addition to some specialized services with both state and national significance. Services include external beam radiation therapy, brachytherapy and superficial modalities. The Department is equipped with modern linear accelerators with surface guided imaging, stereotactic capabilities and the ability to deliver VMAT, DIBH, EEBH and IGRT techniques. AHRO has sites located at The Alfred Hospital in Melbourne (Alfred Radiation Oncology – ARO) , Latrobe Regional Health, Traralgon (Gippsland Radiation Oncology – GRO). and a Superficial Unit and CT at Sale Hospital, Sale (SRO)

Location Summary

The Latrobe Regional Health is located in the only regional city in eastern Victoria. Latrobe City consists of many small townships the main towns of Moe, Morwell and Traralgon.

Gippsland Radiation Oncology is situated at the Latrobe Regional Health site in Traralgon, Latrobe Valley.

Enjoy a range of lifestyle choices Gippsland has to offer being close to native bush walks, beaches, lakes and the snow fields. Diverse lifestyle options include urban living, rural townships, farming, bush settings, and well-supported commercial and business communities, with great schools and hospitals in a connected and diverse community.

At Gippsland Radiation Oncology, we have some of the latest technology, including Varian Truebeam Linacs, AlignRT, full suite of Varian software including ARIA patient management and Eclipse planning systems.

We treat a wide variety of cases including an active SABR workload. Here at GRO the team have a strong culture of including all team members and encourage staff to become involved in project and research initiatives.

The Role

The Booking Coordinator is responsible for the coordination and scheduling of patient appointments. The position involves receiving, interpreting and actioning booking requests received from Radiation Oncologists and where required changing existing bookings with a view to ensuring efficient and effective patient scheduling. In so doing, the incumbent is expected to liaise and work closely with patients and carers, the multidisciplinary cancer team generally and radiation therapy and radiation oncology staff in particular.

Please refer to the position description for key duties and responsibilities

Qualifications and Experience Required

• Ability to manage allocated workload efficiently, effectively and safely.
• Demonstrated awareness of and commitment to quality customer (internal and external) service.
• Demonstrated effective interpersonal and communication skills.
• Experience in a patient care setting.
• Familiarity and experience with electronic patient scheduling and appointment systems, preferably in a Radiation Oncology setting.

Salary packaging & novated leasing throughMaxxia

Access for you and your family to an extensive network of health and fitness facilities throughFitness Passport membership

• Free parking

Application Process

All applicants should submit a cover letter and a Curriculum Vitae including 2 referees; each referee should be contactable and able to reply via email. Both email addresses and phone numbers are sought.

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this, please contact Debbie Bellingham, Radiation Therapy Manager (GRO) on (03) 5173 8***.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.