Bike Shop Sales Associate — Hospitality‑Driven Growth

Trek; Melbourne; On-site; AUD 45,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Team culture

Training & development

Wellness focus

Staff discounts

Community involvement

Energetic environment

Job summary

Trek in Melbourne is seeking a Sales Associate to deliver outstanding hospitality and help customers find the right bikes, gear, and services. You’ll support daily store operations and aim for personal sales goals.

Join a values-driven, team-focused culture with ongoing training, staff discounts, and opportunities for growth within a global cycling brand. If you’re energetic, customer- driven, and eager to learn, apply today.

Qualifications

• Customer-focused sales experience in retail.
• Strong communication and teamwork skills.
• Positive, energetic attitude and reliability.
• Willingness to learn and grow.
• Basic computer proficiency.

Responsibilities

• Deliver hospitality and drive a great customer experience while supporting daily operations and hitting individual goals.
• Use sales processes to connect customers with bikes, gear, and services.
• Participate in training and on-the-job learning to improve skills.
• Respond to customer inquiries via phone and email with professionalism.
• Assist with store opening/closing and end-of-day tasks; keep displays tidy.

Skills

Customer service

Retail sales

Teamwork

Communication

Positive attitude

Job description

Trek in Melbourne is seeking a Sales Associate to deliver outstanding hospitality and help customers find the right bikes, gear, and services. You’ll support daily store operations and aim for personal sales goals.

Join a values-driven, team-focused culture with ongoing training, staff discounts, and opportunities for growth within a global cycling brand. If you’re energetic, customer- driven, and eager to learn, apply today.