Bike Shop Sales Associate — Growth, Training & Perks

Trek Australia; Sydney; On-site; AUD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay and bonus

Exclusive staff discounts

Ongoing training and career growth

Wellness and mental health focus

Team-oriented culture

Job summary

Trek Australia is seeking energetic Sales Associates to join our cycling stores. You will deliver outstanding hospitality, guide customers to the right bikes and gear, and support daily store operations. Training and career development are emphasized, with a strong focus on customer service and teamwork.

Join a vibrant team that values community involvement, staff discounts, and a fun, energetic work environment while helping more people get on bikes.

Qualifications

• Excellent communication and teamwork skills.
• Desire to grow through feedback and learning.
• Problem-solving and customer-first thinking.
• Attention to detail and reliability.
• Basic computer proficiency.

Responsibilities

• Deliver amazing hospitality and drive a great customer experience.
• Use the Guide Sales Process to connect customers with bikes, gear, and services.
• Develop sales and customer service skills through training and on-the-job experience.
• Assist with daily store operations and end-of-day cash-up.
• Respond to phone calls and store emails professionally.

Skills

Excellent communication

Teamwork

Problem-solving

Attention to detail

Basic computer skills

Job description

Trek Australia is seeking energetic Sales Associates to join our cycling stores. You will deliver outstanding hospitality, guide customers to the right bikes and gear, and support daily store operations. Training and career development are emphasized, with a strong focus on customer service and teamwork.

Join a vibrant team that values community involvement, staff discounts, and a fun, energetic work environment while helping more people get on bikes.