Bike Shop Guide & Sales Expert

Trellix; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Trek is seeking enthusiastic Sales Associates in Sydney to guide customers through biking goals and to provide exceptional hospitality from arrival to departure. You will learn about bikes, components, apparel, and technology while meeting daily sales targets and contributing to store merchandising and service prep.

You will participate in regular huddles, follow the Guide Sales Process, and maintain Trek University Guide Status to grow product knowledge and customer trust.

Qualifications

• Willingness to learn and grow in sales and hospitality.
• Desire to learn and contribute.
• Positive, can-do attitude.

Responsibilities

• Develop sales and hospitality skills through training and on-the-job experience.
• Achieve monthly and annual sales targets for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use the Guide Sales Process to provide excellent hospitality.
• Assist in Quotes and Lead List communications and merchandising tasks.
• Prepare and assemble bicycles for service and customer pickup.

Skills

Sales skills

Hospitality

Customer service

Learning mindset

Job description

Trek is seeking enthusiastic Sales Associates in Sydney to guide customers through biking goals and to provide exceptional hospitality from arrival to departure. You will learn about bikes, components, apparel, and technology while meeting daily sales targets and contributing to store merchandising and service prep.

You will participate in regular huddles, follow the Guide Sales Process, and maintain Trek University Guide Status to grow product knowledge and customer trust.