Beachfront Resort Host: Guest Service & Buggy Driver

Elements of Byron; Byron Bay; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Uniform provided

Parking on site

Employee Assistance Program

Discounts: restaurant, accommodation,

Spa treatment discounts

Job summary

Elements of Byron is seeking a friendly Front Office Concierge to join our award-winning beachfront resort in Byron Bay. In this casual, on-site role, you will deliver exceptional guest service, drive resort buggies, and help create authentic moments of hospitality for our guests.

You'll maintain knowledge of resort facilities, work a 7-day rotating roster with shifts 7am–3pm and 3pm–11pm, and be fully available on weekends and public holidays. A valid driver's licence is essential.

Qualifications

• Excellent customer service and ability to stay calm under pressure.
• Knowledge of resort facilities and local area is a plus.
• Full availability to work weekends and public holidays.
• Current full driver’s licence is essential.

Responsibilities

• Serve guests at the front desk and assist with check-in/check-out procedures.
• Drive resort buggies to shuttle guests and assist with luggage as needed.
• Maintain a high standard of professional presentation and guest confidentiality.

Skills

Customer service

Local area knowledge

Driving buggies

Job description

Elements of Byron is seeking a friendly Front Office Concierge to join our award-winning beachfront resort in Byron Bay. In this casual, on-site role, you will deliver exceptional guest service, drive resort buggies, and help create authentic moments of hospitality for our guests.

You'll maintain knowledge of resort facilities, work a 7-day rotating roster with shifts 7am–3pm and 3pm–11pm, and be fully available on weekends and public holidays. A valid driver's licence is essential.