Bather / Dryer | Berrimah

Petstock Group; Darwin; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Family & pet benefits

Additional paid leave & parental leave

Workplace banking access

Corporate discounts on health services

Job summary

Petstock Group in Darwin is seeking a dedicated Groomer to provide outstanding grooming services and exceptional customer care for our pet-loving customers. You will work with the Senior Groomer, bathe and brush dogs, coordinate bookings, and help the team create memorable interactions while upholding a culture of safety and service excellence.

The role offers a supportive team, access to mental health and wellbeing resources, pet-friendly benefits, and opportunities to grow your grooming skills

Qualifications

• Passion for animals and delivering excellent customer service.
• Comfort around dogs with varying temperaments.
• Willing to learn and grow in grooming skills.
• Physically fit with ability to lift up to 20 kg.

Responsibilities

• Provide outstanding grooming services.
• Assist Senior Groomer with daily grooming tasks.
• Bathe and brush dogs prior to grooming.
• Assist store team with customer service on the shop floor.
• Coordinate customer bookings in the grooming salon.
• Maintain safety and handle animals carefully while in store.
• Support reaching sales targets with a team-focused approach.

Skills

Grooming skills

Customer service

Animal handling

Teamwork

Education

Grooming qualification

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!.

• Award-winning programs that support career growth, with a new leadership development program underway.
• Team member, family & pet benefits across Petstock Group & Woolworths Group
• Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

• Provide outstanding grooming services
• Support the Senior Groomer in completing daily grooming tasks
• Bathe and brush dogs prior to grooming
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Assist with the coordination of customer bookings in the grooming salon
• Ensure the appropriate handling and safe transfer of animals within the store
• Work with the team to achieve and exceed set sales goals
• Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Confident being around animals as you will be exposed to dogs with lots of different personalities
• Motivated to take that next step in your career and willing to work hard to become the best Groomer you can be
• A relevant qualification is preferred but not essential - as long as you bring a positive attitude and a strong willingness to learn!
• Experience in a similar environment
• Our dog customers come in all shapes, sizes and weight, so you will need to be physically fit and have a good understanding of dog behaviours to ensure all interactions are safe for you and your customers
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products and animals up to 20kgs
• Flexibility and ability to work weekends and public holidays

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.