Basketball Admin & Community Operations Lead

Western Port Basketball Association; Somerville; On-site; AUD 52,000 - 76,000; Full time

Job summary

Western Port Basketball Association (WPBA) in Somerville, VIC, is seeking a Basketball Administrator who enjoys helping people and ensuring things run smoothly. You’ll support families registering for seasons, coordinate fixtures and growth initiatives, and help manage representative programs.

Reporting to the General Manager, this hands-on role balances friendly customer service with accurate admin, prioritisation, and opportunities to improve processes. Child safety commitments apply.

Qualifications

• Experience in administration, sport or community organisation.
• Strong customer service focus and welcoming demeanour.
• Ability to manage competing priorities and deadlines with care.
• Clear written and verbal communication.

Responsibilities

• Provide helpful, timely support to players, families, clubs, coaches and team managers.
• Coordinate domestic competition administration including registrations, team entries, fixtures, grading and finals.
• Maintain accurate competition and participant information in PlayHQ.
• Support representative basketball administration including try-outs, registrations and communications.
• Coordinate court bookings, training allocations and venue requirements.
• Keep track of competition deadlines, compliance requirements and confidential records.
• Ensure all areas of the Club comply with child safety obligations.
• Collaborate with volunteers and committees to improve the participant experience and support growth.

Skills

Customer service

Administration

Competition management

Attention to detail

Written communication

Verbal communication

Digital systems

PlayHQ experience

Tools

PlayHQ

MS Office

Job description

Western Port Basketball Association (WPBA) in Somerville, VIC, is seeking a Basketball Administrator who enjoys helping people and ensuring things run smoothly. You’ll support families registering for seasons, coordinate fixtures and growth initiatives, and help manage representative programs.

Reporting to the General Manager, this hands-on role balances friendly customer service with accurate admin, prioritisation, and opportunities to improve processes. Child safety commitments apply.