Bar & Bistro Attendant

Woodburn Evans Head RSL Club; Evans Head; On-site; AUD 32,000 - 39,000; Part time

Job summary

Woodburn Evans Head RSL Club in Evans Head, NSW, seeks Casual Bar & Bistro Attendants to join our team. Weekend and night work is required, and roles suit students, those returning to work, semi-retired, or individuals seeking extra income.

Provide friendly service at the bar and gaming areas, operate POS/EFTPOS, and maintain a safe, welcoming environment while following RSA and Club procedures. Join a supportive team and contribute to a great guest experience.

Qualifications

• Must hold NSW RSA competency (and RCG if applicable)
• Strong customer service focus with a calm demeanour
• Sound numeracy and ability to handle payments accurately

Responsibilities

• Greet members and guests, take orders and provide prompt service
• Prepare and serve beverages per approved recipes and standards
• Operate POS/EFTPOS, apply prices and issue receipts
• Maintain cash handling accuracy and secure till performance
• Ensure RSA compliance on every shift and monitor patron behavior

Skills

RSA competency

Customer service

Cash handling

Team player

Tools

POS system

Job description

Evans Head RSL is seeking Casual Bar & Bistro Attendants to join Our Team.

These roles would primarily suit, students, those return to the workforce, semi retired or individuals seeking a bit of extra income.

Weekend and Night work required.

Duties

• Provide friendly, efficient and professional bar, gaming machine, TAB and Keno service to members and guests. Help maintain a welcoming, clean and safe environment while protecting Club stock, handling transactions accurately and following responsible service of alcohol requirements and Club procedures.

Key responsibilities

• Welcome members and guests, take orders accurately and provide prompt, courteous service during quiet and busy periods
• Prepare and serve beer, wine, spirits and non-alcoholic beverages using approved recipes, measures, glassware and presentation standards
• Operate the point of sale system and EFTPOS accurately, apply approved prices and discounts, and issue receipts as required
• Follow cash handling, float, till reconciliation and security procedures; report discrepancies promptly
• Maintain the required current NSW Responsible Service of Alcohol competency and apply RSA training and Club procedures on every shift
• Check identification when required, monitor patron behaviour and refuse service when required, seeking Duty Manager support promptly
• Process gaming tickets, payouts, cancelled credits and other authorised transactions accurately, following verification, approval, identification and payment procedures
• Operate TAB and Keno terminals only after completing required operator training and receiving authorisation
• Clean and sanitise bar surfaces, glassware, utensils, equipment and service areas; keep ice handling and storage hygienic
• Attend shifts punctually, present in the required uniform and maintain appropriate personal hygiene

About you

• Current NSW RSA and RCG competencies and required endorsements, maintained throughout employment
• Friendly communication skills, a customer service focus and the ability to remain calm under pressure
• Sound numeracy, attention to detail and the ability to handle payments and follow written and verbal instructions
• Ability to work effectively in a team and complete assigned tasks with appropriate supervision
• Availability for rostered shifts, which may include evenings, weekends and public holidays, as agreed
• Ability to carry out the inherent requirements of bar work safely, with reasonable adjustments where required
• Previous bar, gaming machine, TAB and Keno experience is desirable

About us

Woodburn Evans Head RSL Club Ltd trading as Club Evans RSL provides a fund environment and dedication to employee development.