Bar Attendant Casual

Greenbank Services Club; Hillcrest; On-site; AUD 42,000 - 56,000; Full time

Job summary

Greenbank Services Club in Hillcrest, QLD, is seeking a customer-focused hospitality team member to join the Beverage team. You will assist members with beverage orders, manage cash and gaming transactions, and contribute to a welcoming, lively club environment with a strong emphasis on service quality.

Applicants should have experience in hospitality or customer service, excellent grooming and presentation, and the flexibility to work across 7 days including holidays.

Qualifications

• Experience in hospitality or customer-facing roles is essential.
• Must hold or be willing to obtain RSA and gaming certificates after employment.
• Ability to deliver consistent, high-quality customer service.

Responsibilities

• Provide prompt, friendly customer-focused advice and assistance to members and guests.
• Take food and beverage orders and communicate effectively.
• Handle cash and gaming transactions securely and accurately.
• Deliver attentive beverage service to members and guests.
• Promote club events and relay information to patrons.
• Maintain a clean and tidy work area.

Skills

Customer service

Cash handling

Time management

Communication

Grooming/presentation

Diversity awareness

Hospitality knowledge

Education

RSA certificate (Responsible Service of Alcohol)

Gaming certificate

Working rights in Australia

Job description

Be Part of Something Bigger at Greenbank Services Club!

Join the passionate team behind Your Greenbank-a vibrant, newly renovated destination named 2026 Club of the Year, where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are!

About The Role ...

As a part of our Beverage team, with 300 gaming machines, cashier and keno you will help to create an experience to remember.

Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.

In this role, you will also be required to undertake the following duties:

• Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systems
• Communicate effectively and take food/drink orders
• Handle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information.
• Providing prompt, friendly, customer focused beverage service to members and guests
• Delivery of efficient customer service to members and guests
• Promotion of Club events and efficient delivery of information to all patrons
• Cleaning and maintaining clean and tidy work area

As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills.

As a member of our team, you will have the skillset to work both independently and in a team environment. You will also need to have a flexible approach to shift work, 7 days per week, including public holidays.

To be successful in this role you would need to possess the following:

Essential Skills & Competencies

• Demonstrated skills in a similar role
• Knowledge of liquor and other beverage products
• Cash Handling experience
• Proven ability to deal with a diverse demographic
• Ability to improve communications and form strong customer relations
• Effective time management and organisational skills
• Immaculate personal presentation and service

Requirements And Qualifications

• Previous experience (minimum 2 years) in a similar role
• Responsible Service of Alcohol certificate (can acquire after employment)
• Responsible Service of Gaming (can acquire after employment)
• Working rights in Australia