Banking Onboarding & KYC/CDD Analyst

Rabobank Gruppe; Western Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Wellbeing leave

Education support

Parental leave

Annual leave bonus

Insurance

Workplace giving

Job summary

Rabobank Australia is seeking a Relationship Analyst to support onboarding, account opening and KYC/CDD for rural banking customers. You will align with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure compliant onboarding and timely customer experiences.

The role requires strong judgement, attention to detail and stakeholder management within a regulated banking environment.

Qualifications

• Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.
• Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.

Responsibilities

• Partner with Account Managers and Relationship Analysts to respond to onboarding requirements.
• Manage account establishment through end-to-end workflow including account opening, card ordering, and internet banking setup.
• Interpret and apply KYC/CDD policies, procedures and local AML/CTF requirements to onboarding activity.
• Take ownership of KYC/CDD requirements for assigned onboarding requests, ensuring documentation is complete and right first time.
• Provide quality instructions and supporting information to Financial Economic Crime teams to support processing and customer risk rating.
• Build and maintain strong working relationships with FEC CDD, FEC W&R Operations and Country Banking AU stakeholders.
• Monitor progress, manage priorities and communicate with stakeholders about requirements and timeframes.
• Identify onboarding process improvements and share feedback with the Team Leader – Business Support.
• Coach and mentor colleagues on onboarding and KYC/CDD process requirements.

Skills

KYC/CDD

AML/CTF awareness

Stakeholder management

Account opening

Tools

Microsoft 365

Banking systems

Job description

Rabobank Australia is seeking a Relationship Analyst to support onboarding, account opening and KYC/CDD for rural banking customers. You will align with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure compliant onboarding and timely customer experiences.

The role requires strong judgement, attention to detail and stakeholder management within a regulated banking environment.