Relationship Analyst

Rabobank Australia; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Wellbeing leave

Education Assistance Program

Parental Leave (up to 14 weeks)

Bonus and Extra Annual Leave

Extra Insurance

Rabo Workplace Giving

Job summary

Rabobank Australia in Ballarat is seeking a Relationship Analyst to support Account Managers (Rural and Branch Managers) by handling client inquiries, facilitating loan applications, and ensuring compliance through AML/CTF and KYC processes.

You will perform prudential tasks, monitor accounts, and build strong relationships with key stakeholders to help clients achieve their goals while upholding Rabobank's values and standards.

Qualifications

• Experience supporting loan applications and branch prudential tasks.
• Experience with AML/CTF, Know Your Client (KYC) requirements and compliance.
• Strong analytical capability and client-focused approach.
• Ability to work effectively in a team and build relationships with stakeholders.

Responsibilities

• Actively engage in preparation of loan applications
• Interpret and execute branch prudential management tasks
• Monitor loan arrears and accounts and take appropriate actions
• Develop and foster strong working relationships with key stakeholders

Job description

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.

As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported…we are focused on growing each other.

About the role:

We have an opportunity for a Relationship Analyst to join our Ballarat branch. This role provides valuable prudential and client relationship support to Account Managers (Rural and Branch Managers) to enable them to develop new business, manage existing client accounts and to enable our clients to reach their goals and aspirations.

You will be responsible for acting as an additional formal point of contact for client, client advisors, oversight of journey from client request to settlement, responsible for initiating all associated branch prudential management tasks, comprehensive Compliance Due Diligence (CDD) risk analysis in Anti-Money Laundering/Counter-Terrorism Financing (AML/CTF), Know Your Client (KYC) requirements and other associated day to day operational tasks.

Some of the key responsibilities include:

• Actively engage in preparation of loan applications
• Interpret and execute branch prudential management tasks
• Monitor loan arrears and accounts in excess to take appropriate action from a commercial and prudential perspective
• Develop and foster strong working relationships with all key stakeholders

To be successful in the role, you will have:

• Knowledge of the rural industry will be advantageous
• Client focused with a positive attitude
• Works effectively through team collaboration
• Articulate with strong verbal and written skills
• Strong analytical skills

What we're proud to offer you:

• Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
• Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
• Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)
• Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
• Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
• Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Our Values:

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, Client Driven, Responsible, Professional and Cooperative make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.