Banking Customer Experience Advisor - Part Time

NAB; Hobart; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Tailored career development programs

Banking benefits and service discounts

Extensive leave benefits and inclusive

Job summary

NAB Hobart branches are seeking a Branch Customer Advisor for Glenorchy, Rosny Park, and Hobart. Part-time, 20–35 hours per week, with a focus on delivering a tailored customer experience and building lasting relationships.

No banking experience is required — full training provided. You will support customers with accounts, lending and transactions while promoting NAB’s Smarter Banking options for a simple and secure experience.

Qualifications

• Experience in customer service environments preferred.
• Ability to understand customer needs and explain banking options clearly.
• Strong attention to detail to ensure accurate transactions.

Responsibilities

• Be the first point of contact for customers at NAB Hobart branches.
• Identify suitable NAB products and services for customers (accounts, lending, transactions).
• Promote Smarter Banking options to make banking simple, digital, and secure.

Skills

Customer service

Attention to detail

Teamwork

Adaptability

Job description

NAB Hobart branches are seeking a Branch Customer Advisor for Glenorchy, Rosny Park, and Hobart. Part-time, 20–35 hours per week, with a focus on delivering a tailored customer experience and building lasting relationships.

No banking experience is required — full training provided. You will support customers with accounts, lending and transactions while promoting NAB’s Smarter Banking options for a simple and secure experience.