Baggage Porter - Sydney International Airport

Menzies Aviation; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Staff store discount

Onsite training

Onsite physio

Job summary

Menzies Aviation Australia in Sydney is seeking 2 Baggage Porter Superstars to join our Mishandled Luggage Officers team to deliver high-performance standards in passenger baggage processing.

You will handle baggage at the oversize carousel, assist passengers, load and unload trolleys, and support customers including those with mobility needs. On-site training and a range of benefits are provided.

Qualifications

• Ability to lift up to 32 kg repeatedly.
• Able to work a 7-day rotating roster.
• Professional and courteous communication skills, both verbal and written.
• Excellent organisational and multitasking abilities.
• Team-oriented with cohesive collaboration.

Responsibilities

• Customer service: assess passenger luggage needs.
• Cover oversize carousel and assist with baggage handling.
• Assist passengers at baggage carousels and with baggage removal.
• Load and unload baggage from trolleys; move between areas.
• Assist passengers requiring wheelchair or mobility support.
• Assist passengers with reduced mobility and unaccompanied minors in transporting and claiming belongings.

Skills

Lifting 32 kg repeatedly

7-day rotating roster

Verbal and written communication

Organisational and multitasking

Team collaboration

Job description

Baggage Porter - Sydney International Airport

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 250 locations in over 60 countries, across six. But at the heart of our business is our people.If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

About the role

We are looking for 2 Baggage Porter Superstars to partner with our existing team of Mishandled Luggage Officers to deliver high-performance standards in customer processing of passenger luggage!

Main Accountabilities include:

Customer service - assessing the needs of the customer

Covering the oversize carousel and removing baggage and handing to passengers as required

Assisting passengers at the baggage carousels, including removing baggage

Loading and unloading baggage from trolleys and pushing/moving between customs hall and MHL office (and any other locations as required)

Assists and transports passengers requiring wheelchair assistance

Assists passengers with reduced mobility and unaccompanied minors in transporting and claiming personal belongings and baggage.

Qualifications and Experience:

Ability to lift up to 32 kg repeatedly

Ability to work a 7-day rotating roster without restrictions.

Professional and courteous communication skills, both verbal and written

Excellent organisational skills and multitasking ability.

Ability to work cohesively in a team environment

Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

What’s in it for you

Above industry standard for remuneration

A growing global company with ongoing career opportunities.

Employee Assistance Program (EAP)

Paid parental leave

Discounted car parking

All training is provided onsite by our qualified trainers, along with on-going staff training and development programs

On-site Physio, complimentary treatments for all team members

Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, and make-up

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.