Aviation Soft Services Facilities Coordinator

BGIS Global Integrated Solutions Canada; City of Melbourne; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

BGIS Global Integrated Solutions Canada – Tullamarine VIC is seeking a proactive Soft Services Facilities Coordinator to oversee the day-to-day delivery of cleaning and other soft services at Melbourne's busy aviation hub.

Reporting to the Regional Services Manager, this role ensures that high standards of cleanliness, compliance, and customer service are consistently achieved in a fast-paced, high-profile environment.

Qualifications

• Experience in cleaning or soft services contract management.
• Strong communication and customer service skills.
• Confidence working with high-profile clients in a fast-paced environment.
• Proficiency with Microsoft Office Suite.
• Familiarity with Computerised Maintenance Management Systems (CMMS).

Responsibilities

• Coordinate and oversee delivery of soft services including cleaning, pest control, gardens, grounds and waste management.
• Manage consumables and chemical ordering, usage reconciliation, and supplier coordination.
• Conduct and report on routine cleaning inspections, raising action items and ensuring follow-up.
• Facilitate BU meetings and prepare agendas/minutes.
• Prioritise and deliver month-end reporting requirements.
• Liaise with client representatives, internal teams, and vendors to ensure expectations are exceeded.

Skills

Soft services coordination

Communication skills

Customer service

MS Office

CMMS

Tools

CMMS

Microsoft Office Suite

Job description

BGIS Global Integrated Solutions Canada – Tullamarine VIC is seeking a proactive Soft Services Facilities Coordinator to oversee the day-to-day delivery of cleaning and other soft services at Melbourne's busy aviation hub.

Reporting to the Regional Services Manager, this role ensures that high standards of cleanliness, compliance, and customer service are consistently achieved in a fast-paced, high-profile environment.