Aviation Operations Leader

Airservices Australia; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Airservices Australia in Sydney is seeking a Service Lead to own service delivery in your area, guiding frontline teams to perform safely and efficiently in a highly regulated aviation environment. You will shape team culture, drive capability, set performance expectations and partner with stakeholders across Safety, People, Finance and Learning to deliver resilient services.

This permanent, full-time role offers autonomy, accountability and the opportunity to influence outcomes across

Qualifications

• Extensive leadership and management experience in operational environments, ideally within aviation or a highly regulated industry.
• Strong people leadership with experience coaching, motivating and developing teams.
• Sound judgement and the ability to make informed decisions in complex, changing contexts.
• Demonstrated experience in safety, risk, compliance and operational performance management.
• Strong stakeholder engagement, communication and relationship management skills.

Responsibilities

• Lead frontline operational service delivery across your designated area.
• Build engaged, capable and high-performing teams.
• Set clear performance expectations and provide coaching to develop capability.
• Manage operational and tactical priorities and respond to changing demands.
• Monitor safety, risk, environmental and organisational compliance and address issues.
• Support introduction of new systems, capabilities, projects and initiatives while maintaining continuity of service.
• Build strong relationships with employees, peers, customers and external stakeholders.
• Lead WHS outcomes, including hazard management and injury management.
• Maintain financial discipline across workforce, overtime, leave and facility-related expenditure.
• Identify opportunities to improve productivity, capability and operational performance.
• Weekend escalation responsibilities as required.

Skills

People leadership

Stakeholder engagement

Communication skills

Decision making

Safety & compliance understanding

Education

Tertiary qualifications in management or related field

Job description

Airservices Australia in Sydney is seeking a Service Lead to own service delivery in your area, guiding frontline teams to perform safely and efficiently in a highly regulated aviation environment. You will shape team culture, drive capability, set performance expectations and partner with stakeholders across Safety, People, Finance and Learning to deliver resilient services.

This permanent, full-time role offers autonomy, accountability and the opportunity to influence outcomes across