Aviation Ground Team: Customer Service & Ramp Roles (PT)

Aus Flight Handling; Merimbula; On-site; AUD 32,000 - 41,000; Part time

Benefits offered by this job

Paid training

Part-time & casual roles

Local community emphasis

Job summary

Aus Flight Handling at Merimbula Airport invites applications for Customer Service and Ramp Agent roles. These positions are part-time (25-30 hours per week) with casual opportunities, welcoming up to five locals to join the Rex contract commencing December 2026.

Roles combine customer service with ramp and baggage handling, operating ground service equipment, marshalling aircraft, and performing safety checks. Training is paid in full-time blocks, with weekends and public holidays required.

Qualifications

• Commitment to safety and safe operating practices.
• Current driver's licence is essential.
• Ability to operate powered and non-powered equipment.
• Strong communication and teamwork skills.
• Presentable appearance and airline grooming standards.
• High spoken and written English proficiency.
• Able to pass Drug & Alcohol and Audio testing.
• Ability to obtain an Aviation Security Identification Card (ASIC).
• Available for weekends and public holidays, including Christmas.
• Flexible to shifts between 5:30am and 9pm, four-hour minimum.
• Willingness to participate in paid two-week full-time training.
• Reliable transport to Merimbula Airport.
• Punctuality and good time management.
• Previous aviation/customer service/airport ops experience valued.

Responsibilities

• Operating ground service equipment, including tugs and belt loaders.
• Marshalling aircraft during arrivals and departures.
• Completing safety checks on equipment and work areas.
• Following all aviation security and safety procedures.
• Performing aircraft servicing tasks, including water and lavatory services.
• Communicating with flight crews and ground control.
• Safely loading and unloading passenger baggage.
• Ensuring baggage is correctly loaded according to flight destinations.
• Handling oversized and special baggage items.
• Assisting with lost or damaged baggage enquiries when required.

Skills

Safety commitment

Driver's licence

Equipment operation

Teamwork

Grooming standards

English proficiency

Drug & Alcohol testing

ASIC eligibility

Weekend availability

Shift flexibility

Training willingness

Reliability

Aviation familiarity

Job description

Aus Flight Handling at Merimbula Airport invites applications for Customer Service and Ramp Agent roles. These positions are part-time (25-30 hours per week) with casual opportunities, welcoming up to five locals to join the Rex contract commencing December 2026.

Roles combine customer service with ramp and baggage handling, operating ground service equipment, marshalling aircraft, and performing safety checks. Training is paid in full-time blocks, with weekends and public holidays required.