Automotive Warranty Specialist - Flexible Hours & Training

Pacific Motor Group; Noosa Shire; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible hours

Manufacturer training

Friendly management team

Wellness programs

Job summary

Pacific Motor Group is seeking a Warranty Clerk to join our Ford, Isuzu and Geely brands in Noosa.

Hours are flexible across Monday to Friday, with start and finish times open for discussion; full-time or permanent part-time options are available. You will prepare and submit warranty claims, review orders and reports, and work with technicians and parts staff to ensure compliant claims and timely payments, with comprehensive training provided.

Qualifications

• Warranty or dealership administration experience is desirable but not essential.
• Strong communication skills and ability to work in a team.
• Willingness to learn and grow with manufacturer policies.

Responsibilities

• Prepare and submit warranty claims per manufacturer guidelines.
• Review repair orders and technician reports; follow up on claims.
• Collaborate with technicians, service advisers and parts staff.
• Maintain warranty parts storage and return requested parts.
• Maximise warranty claims.
• Maintain a warranty claim register.
• Complete all warranty repair orders.
• Follow factory policy decisions and repair time guides.
• Liaise with manufacturer reps and stakeholders.

Skills

Verbal & written communication

Self-motivation

Time management

Multitasking

Teamwork

Warranty knowledge (desirable)

Tools

Auto IT Units

Job description

Pacific Motor Group is seeking a Warranty Clerk to join our Ford, Isuzu and Geely brands in Noosa.

Hours are flexible across Monday to Friday, with start and finish times open for discussion; full-time or permanent part-time options are available. You will prepare and submit warranty claims, review orders and reports, and work with technicians and parts staff to ensure compliant claims and timely payments, with comprehensive training provided.