Automotive Parts Interpreters

HQ Migration Solutions; Sydney; Vor Ort; AUD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

No weekends

Monday - Friday hours

Zusammenfassung

Alto Group is seeking an experienced Parts Interpreter to join our automotive parts department in Sydney. You will liaise with service workshops and trade customers, interpret parts using electronic catalogs, and process parts orders to ensure accurate and timely delivery.

Reporting to the Parts Manager, you will provide product advice, handle customer enquiries with a helpful phone manner, and contribute to a friendly, team‑oriented workplace with Monday to Friday hours and an attractive

Qualifikationen

• Previous experience as a Parts Interpreter with solid interpretation skills.
• ERA (Pentana) - candidates exposed to this system would be highly regarded.
• Exceptional customer service skills.
• Ability to communicate clearly & possess a good phone manner.

Aufgaben

• Answering the parts phone and interpreting parts.
• Servicing Service Workshop and Trade customer enquiries and orders.
• Attend to customers efficiently and courteously.
• Handle internal & external business as required.

Kenntnisse

Parts Interpreter

Customer service

Phone manner

Communication

Tools

ERA (Pentana)

Jobbeschreibung

Job Type: Permanent position | Full time position

Job Description

The Alto Group is a family owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 years. We currently have a fantastic opportunity available in the group as a Parts Interpreter.

We are looking for an experienced, dedicated and motivated Vehicle Parts Interpreter to join our team working on a range of vehicles - Audi, H2olden, Honda, Hyundai, Jaguar, Land Rover, Mitsubishi, Skoda, Toyota and Volkswagen parts department. Reporting to the

Parts Manager the main focus of this role is to liaise with service department workshop and trade customers where you will provide product advice, interpret parts using electronic catalogues as well as processing parts orders. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR:

• Answering the parts phone and interpreting parts
• Servicing Service Workshop and Trade customer enquiries and orders
• Attend to customers efficiently and courteously
• Handle internal & external business as required

TO BE SUCCESSFUL IN THIS ROLE YOU WILL POSSES:

• Previous experience as a

Parts Interpreter with solid interpretation skills

• ERA (Pentana) - candidates exposed to this system would be highly regarded
• Exceptional customer service skills
• Ability to communicate clearly & possess a good phone manner.

IN RETURN WE OFFER:

• Salary range: $80,000 - $100,000 per year
• Strong family-owned business providing support & training.
• Friendly team orientated working environment.
• Attractive remuneration package
• Monday - Friday (No weekends)
• Flexible working hours

If you're after a fun and rewarding environment that can take your career to the next level, this opportunity is for you, so