Automotive Parts Interpreter - Repco Port Hedland - Full Time

GPC Asia Pacific; Town Of Port Hedland; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading automotive parts supplier in Town of Port Hedland is seeking an experienced Automotive Parts Interpreter. The role involves providing technical support to DIY and trade customers, maximizing sales through expert knowledge, and fostering strong customer relationships. Ideal candidates should have experience in automotive parts, be solution-focused, and possess a valid driver’s license. Join a passionate team committed to safety and continuous improvement.

Benefits

Attractive discounts

Employee reward programs

Ongoing training and career development

Work-life balance

Safe and inclusive environment

Qualifications

• Experience in automotive parts or mechanical knowledge.
• Valid driver's license (manual preferred).
• Comfortable using computers and software.

Responsibilities

• Provide technical support to customers using automotive knowledge.
• Build and maintain effective customer relationships.
• Maximize sales by utilizing up-to-date product information.

Skills

Customer service

Technical product knowledge

Problem-solving

Sales experience

Job description

Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.

Automotive Parts Interpreter

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise, and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

Employee benefits include:

• Attractive discounts across all GPC AP businesses’
• Employee reward & recognition programs
• Work-life balance
• Ongoing training and career development
• A safe and inclusive team environment
• Employee Assistance Program
• Parental leave top-up allowance
• Paid volunteer leave

About the role:

Repco Automotive Parts Interpreters are experts who:

• Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
• Build effective customer relationships
• Use up-to-date product information & knowledge to problem-solve, and maximise sales
• Are committed to providing genuine service, creating lasting impressions and moments that matter for customers
• Enjoy working in a busy phone-based customer service role
• Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers

About you:

• Have a safety mindset & always strive to provide the safest work environment
• Demonstrate automotive parts or mechanical experience
• Be a passionate customer service expert with some sales experience
• Be comfortable sharing knowledge; ability to communicate in a technical and non-technical manner
• Be a natural problem solver who is solutions focused
• Experienced using computers / computer programs
• Be a proactive and driven team player, who can also work independently
• Have a flexible availability and hold a valid driver’s licence (manual preferred)
• Be available to work agreed schedule, but also have flexibility to work other days if requested

Note, this role will require lifting, bending, climbing & safe driving.

Send your CV to our Careers Team by clicking APPLY!

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.