ServiceNow Developers / Technical Architects On-Site
Melbourne or Canberra | 12‑Month Initial Contract | 5‑Year Program Potential | NV2 / TSPV Clearance Required
Join a major long‑term Defence program delivering secure, enterprise‑scale ServiceNow solutions.
We are seeking hands‑on ServiceNow Developers through to Technical Architects who can work independently, contribute from day one, and deliver high‑quality technical solutions within a secure environment.
Key Responsibilities
- Design, develop, configure and enhance ServiceNow applications, modules and workflows.
- Develop JavaScript‑based solutions using Business Rules, Client Scripts, Script Includes, UI Policies and UI Actions.
- Build workflows and automation using Flow Designer and IntegrationHub.
- Develop and maintain integrations using REST and SOAP APIs.
- Configure and support ITSM, ITOM, CMDB and custom ServiceNow applications.
- Manage deployments, update sets, release processes and automated testing using ATF.
- Implement secure development practices, including role‑based access controls (RBAC) and ACLs.
- Produce technical documentation and collaborate with architects, developers, testers and stakeholders in an Agile environment.
Essential Skills & Experience
- Minimum 2 years' hands‑on ServiceNow development experience.
- Strong JavaScript development skills and experience with ServiceNow Glide APIs.
- Proven experience configuring and customising ServiceNow ITSM, ITOM or custom applications.
- Experience developing integrations, workflows and platform automation.
- Sound understanding of ServiceNow administration, security and deployment processes.
- Ability to work autonomously, troubleshoot complex issues and deliver with minimal supervision.
- Excellent communication, problem‑solving and stakeholder engagement skills.
Highly Desirable
- ServiceNow CSA and/or CAD certifications, with additional CIS certifications advantageous.
- Previous experience in Defence, national security or Australian Federal Government environments.
- Experience delivering solutions within secure or classified environments.
- Technical architecture, solution design or enterprise ServiceNow implementation experience.
Mandatory Security Clearance Requirements
- Current or recently held NV2 or TSPV security clearance (within the last 12–24 months).
- OSA (Organisational Suitability Assessment) requirements apply, with current or recently held OSA preferred and willingness to undergo assessment as required.
- Melbourne‑based candidates must hold TSPV clearance.
- Canberra‑based candidates may hold NV2 or TSPV clearance.
Contract & Location
- Contract: Initial 12 months, with long‑term opportunities across a 5‑year program.
- Locations: Melbourne or Canberra.
- Working arrangement: Onsite, with periodic Canberra travel required for Melbourne‑based resources.
- Contract rates: Competitive and dependent on experience.
- Seniority: ServiceNow Developers, Senior Developers, Technical Leads and Technical Architects encouraged to apply.
If you're an experienced ServiceNow professional with the required security clearance looking for a challenging, hands‑on role within a significant long‑term Defence program, we'd love to hear from you.
- Play a critical role in the built environment by uplifting lives, creating regenerative environments and advancing industries
- Work in a truly flexible environment, in a hybrid role, with an incredibly supportive team
- Environment where collaboration and innovation are encouraged
Create futures worth inheriting with Robert Bird Group (RBG) and the SJ Group
About Robert Bird Group (RBG)
Robert Bird Group, a member of the SJ Group, is a leading structural, civil and specialist global consulting engineering firm committed to delivering each client’s vision through ‘the relentless pursuit of engineering excellence across all projects.
We strive for ‘good to a great design’ by transforming inspiring concepts into build‑able designs using our innovative, collaborative, and proactive ideas.