Associate Program Director, Lived and Living Experience Workforce

Eastern Health; City of Melbourne; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Salary Packaging through Maxxia

Fitness Passport

Job summary

Easter Health is seeking an Associate Program Director, Lived and Living Experience Workforce in Melbourne. This senior role drives the design and delivery of mental health services that actively include voices of people with lived experience.

You will partner with senior leaders to influence policy, quality improvement and organisational change. The successful candidate will bring extensive leadership experience in healthcare, sophisticated interpersonal skills and a deep commitment to

Qualifications

• Must have direct Lived/Living Experience in Victorian public mental health system.
• Senior leadership experience in healthcare or related sectors.
• Ability to influence, partner effectively and drive change across services.
• Formal qualifications in Peer Work or related fields.
• Strong interpersonal and communication skills.

Responsibilities

• Lead design, development and delivery of mental health services capturing voices of Lived/Living Experience.
• Inform leadership, policy, advocacy and organisational change through lived experience.
• Partner with multidisciplinary teams to advance service quality and engagement.
• Support a diverse team to deliver high-quality care and lived experience integration.

Skills

Lived/Living Experience leadership

Senior leadership

Influence & partnerships

Peer/Mental health credentials

Interpersonal leadership

Commitment to high‑quality care

Team collaboration

Communication & organisational skills

Education

Peer Work / Mental Health Peer Work credentials

Job description

Associate Program Director, Lived and Living Experience Workforce

Associate Program Director, Lived and Living Experience Workforce

• Permanent Full Time| Monthly day off
• Salary Packaging through Maxxia | Access perks such as Fitness Passport
• Amazing locations with cafes, parks and shops nearby

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

A core commitment of Eastern Health’s Mental Health and Wellbeing Program is engagement of people withLived and Living Experience across all aspects of service provision. Lived and Living Experience informs andshapes the work undertaken by the Program and, to ensure this is implemented to its full potential, this seniorrole of Associate Program Director, Lived and Living Experience, will play a key role in ensuring the design, development and deliveryof mental health service provision captures and includes the voices of those with Lived and Living Experience.This is a designated Lived Experience role and, as such, the incumbent must have a direct experience as aconsumer or carer/supporter of a person with mental illness who has required treatment in the Victorian publicmental health system.

About you

This is a designated Lived Experience role and, as such, the incumbent must have a direct experience as a consumer or carer/supporter of a person with mental illness who has required treatment and care in the Victorian public mental health system.

To be successful in this role you will possess:

• Demonstrated capacity to use Lived and/or Living Experience expertise to inform leadership, service development, quality improvement, policy, advocacy and organisational change
• Senior leadership experience within relevant healthcare or related sectors
• Extensive understanding of contemporary Lived and Living Experience practice
• Demonstrated ability to influence and partner effectively
• Formal qualifications in Peer Work, Mental Health Peer Work, Consumer Leadership, Health Management or other relevant fields
• Highly developed interpersonal and leadership experience
• A strong commitment to high-quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Job Posting End Date: 6 November 2026

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day

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