Associate - Internal Audit

Scyne Advisory Pty; Bunbury; Remote; AUD 110,000 - 150,000; Full time

Job summary

Employment Hero is seeking a Marketing Operations Specialist with a strong Marketo background to design AI‑driven automation that replaces manual processes. You will orchestrate the marketing stack, drive data integrity, and partner across marketing and sales to optimize funnel performance.

The role embraces a remote-first culture with autonomy, depth in Marketo and CRM, and opportunities to influence process architecture at scale.

Qualifications

• 5+ years of hands-on experience managing Marketing Automation Platforms (Marketo preferred) in a fast-paced B2B environment.
• Strong affinity for AI-enabled workflows and automation to reduce manual tasks.

Responsibilities

• Platform Management & Support: Manage day-to-day Marketo operations with high uptime and scalable processes.
• Lead Investigations & Troubleshooting: Diagnose funnel leakage, routing, scoring, and sync issues with Salesforce.
• Operational & Campaign Optimisation: Continuously optimise campaigns and apply AI to repetitive tasks.
• Cross‑Functional Alignment: Translate business requirements into data constraints and technical solutions.
• System Overhaul & Simplification: Collaborate on strategic projects to simplify Marketo architecture.
• List Operations Management: Oversee data hygiene, segmentation, and timely list execution.
• Documentation: Maintain comprehensive, accessible docs for systems and workflows.

Skills

Marketo expertise

AI mindset

CRM experience

Tools

Marketo

Salesforce

Job description

Marketing Operations Specialist – Remote

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

• We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We Live by Our Values – we role model our values 100% of the time
• We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

We are looking for a Marketing Operations Specialist who is an AI‑first automation specialist, possessing the deep Marketo expertise required to dismantle manual processes and replace them with autonomous systems.

In this role, you will be the architect of our marketing engine. You are not just a campaign executor; you are a systems orchestrator tasked with driving the transition from traditional, manual ways of working toward a future of AI‑assisted automation. Your mission is to ruthlessly eliminate human friction and technical debt, leveraging AI to build smarter, self‑sustaining workflows that redefine operational excellence.

This will include

• Platform Management & Support: Manage the day‑to‑day operations of our Marketo instance to support the broader business, ensuring high system uptime, flawless execution, and scalable processes.
• Lead Investigations & Troubleshooting: Act as the ultimate problem‑solver for funnel leakage. Conduct deep‑dive lead investigations to troubleshoot routing issues, scoring anomalies, and synchronisation errors between Marketo and Salesforce.
• Operational & Campaign Optimisation: Drive continuous Marketo optimisation. You will look beyond “how it’s always been done” to streamline campaign logic, apply AI to repetitive processes, and increase our speed‑to‑market.
• Cross‑Functional Business Alignment: Develop a comprehensive, solid understanding of Employment Hero’s marketing, sales, and overarching business processes. You will deconstruct these business requirements into raw data constraints and technical solutions.
• System Overhaul & Simplification: Partner with the Senior Marketing Operations Manager on high‑level, strategic projects aimed at ruthlessly overhauling and simplifying our Marketo instance. Your goal is to eliminate technical debt and build a clean, sustainable “Marketecture.”
• List Operations Management: Manage and oversee the List Operations function (2 Direct Reports). You will ensure pristine data hygiene, accurate segmentation, and timely list execution, while proactively exploring how AI and data enrichment agents can automate these historically manual tasks.
• Ruthless Documentation: Maintain comprehensive, up‑to‑date documentation for all systems and workflows. You will ensure that our marketing infrastructure is never a “black box,” making processes transparent, accessible, and easy for the broader team to understand.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• Deep Marketo/CRM Expertise: 5+ years of hands‑on, advanced experience managing Marketing Automation Platforms (Marketo preferred) in a fast‑paced B2B environment.
• An AI-First Mindset: You don’t just want to build workflows; you want to build agentic workflows. You have a strong appetite for using AI tools (like LLMs,