Associate HR Advisor

Domain; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Domain is a leading property technology and services marketplace in Australia, seeking an Associate HR Advisor to join the HR Shared Services team on a 12-month FTC. You will deliver core HR operational services across the employee lifecycle, ensuring processes are efficient, employee-centric and compliant.

You will support onboarding, exits, job changes, HR data accuracy, ticket triage, and drive process improvements to scale with the business in Australia.

Qualifications

• Demonstrated interest in HR Operations or People Services, with a desire to build a career in People & Culture.
• Initiative - someone who looks for ways to improve the experience, and proactively solve problems
• Systems thinking with a strong interest in improving how things work and building processes that scale.
• Strong Attention to detail and data accuracy.
• 1-2 years of experience in a People Operations or HR Administration role.
• Exposure to Australian employment legislation and compliance obligations.
• Familiarity with HR or shared services administration, such as onboarding, job changes, or maintaining employee records.
• Experience using HRIS or payroll systems and ticketing platforms.

Responsibilities

• Coordinate onboarding, exits, and job changes with accuracy and in line with internal processes.
• Triage, action, or escalate shared services tickets to ensure timely service delivery against SLA/KPI metrics.
• Maintain reliable HR data and records across systems; perform regular reconciliation.
• Review and refine operational processes to improve efficiency and standardisation across the employee lifecycle.
• Position the HR Services team as responsive, solutions‑mocused, and reliable for employees and leaders.

Skills

HR Operations

Data accuracy

Systems thinking

Attention to detail

1-2 years experience

Australian employment law

HR Administration

Ticketing platforms

Education

Tools

HRIS

Payroll systems

Ticketing platforms

Job description

Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology.

Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

We are looking for an Associate HR Advisor to join the team on a 12 month FTC. Reporting into the HR Shared Services Manager, you will play a key role in delivering core HR operational services across the employee lifecycle and to help ensure our people processes are efficient, employee-centric, and aligned with internal policies and compliance requirements.

This role is instrumental in maintaining operational excellence through accurate HR data management, process improvement, and responsive support for employees and leaders. You will support a range of people processes that include but are not limited to:

• Employee lifecycle activities (e.g. onboarding, exits, job changes) are completed accurately and documented in line with internal processes.
• Shared services tickets and requests are triaged, actioned, or escalated appropriately, ensuring consistent and timely service delivery against SLA/KPI performance metrics
• HR data and records across systems are reliable, consistently updated, and regularly reconciled.
• Operational processes and workflows are continuously reviewed and refined to improve efficiency, enhance standardisation, and deliver a high-quality experience across the employee lifecycle.
• Employees and stakeholders view the HR Services team team as responsive, solutions-focused, and reliable.

Ideally you will have:

• Demonstrated interest in HR Operations or People Services, with a desire to build a career in People & Culture.
• Initiative - someone who looks for ways to improve the experience, and proactively solve problems
• Systems thinking with a strong interest in improving how things work and building processes that scale.
• Strong Attention to detail and data accuracy.
• 1-2 years of experience in a People Operations or HR Administration role.
• Exposure to Australian employment legislation and compliance obligations.
• Familiarity with HR or shared services administration, such as onboarding, job changes, or maintaining employee records.
• Experience using HRIS or payroll systems and ticketing platforms.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing