Associate Field Service Engineer

Stryker; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Generous parental leave

Wellbeing days

Volunteer leave

Ongoing technical training

Job summary

Stryker is seeking an Associate Field Service Engineer to support hospitals across the Sunshine Coast and Wide Bay, servicing and maintaining medical technology essential to patient care. The role involves hands-on troubleshooting, preventive maintenance, and customer training, with a focus on reliability and service excellence.

You’ll work directly with customers, handle equipment installation, and contribute to launches of new technologies.

Qualifications

• Experience troubleshooting, repairing, servicing or maintaining technical equipment, machinery or systems.
• Strong mechanical and electrical aptitude.
• Proven ability to work independently and manage your own workload.
• Strong communication and customer service skills.
• Experience diagnosing faults and identifying practical solutions.
• Confidence using tools, equipment and technology.
• Current driver's licence.

Responsibilities

• Troubleshoot urgent hospital equipment issues.
• Perform preventative maintenance and servicing.
• Install equipment and train customers on operation.
• Support new technology launches and field deployments.
• Travel with company vehicle to sites across regions.

Skills

Troubleshooting

Repairing

Servicing

Maintenance

Electrical aptitude

Job description

At Stryker, we're looking for someone who enjoys figuring out how things work and fixing them when they don't.

As an Associate Field Service Engineer, you'll support hospitals and healthcare facilities across the Sunshine Coast and Wide Bay regions, servicing and maintaining medical technology that healthcare professionals rely on every day.

We are open to candidates living in Brisbane, North Brisbane and the Sunshine Coast area as we have multiple roles available.

This is an opportunity to build a long-term career with a global leader in healthcare technology. You'll work directly with customers and play a critical role in ensuring equipment is available when it's needed most.

One day you could be troubleshooting an urgent issue in a hospital, the next performing preventative maintenance, installing equipment, training customers, or supporting new technology launches.

Who We're Looking For

You may be an engineer, qualified tradesperson, Defence veteran, technician, mechanic, fitter, or someone who has built a career maintaining, repairing or supporting technical equipment.

More important than your background is your technical aptitude, problem-solving ability, and commitment to delivering exceptional customer service. We want someone who enjoys getting hands-on, solving technical challenges, and helping customers succeed.

Required Experience

• Experience troubleshooting, repairing, servicing or maintaining technical equipment, machinery or systems
• Strong mechanical and electrical aptitude
• Proven ability to work independently and manage your own workload
• Strong communication and customer service skills
• Experience diagnosing faults and identifying practical solutions
• Confidence using tools, equipment and technology
• Current driver's licence

Why Join Stryker?

• Support hospitals and healthcare providers across the Sunshine Coast and Wide Bay regions
• Work with innovative medical technology that helps improve patient outcomes
• Learn from one of Stryker's most experienced service teams
• Enjoy autonomy, variety and customer interaction every day
• Ongoing technical training, development and career progression opportunities
• Fully maintained company vehicle provided
• Generous parental leave benefits for all parents
• Additional wellbeing days to support your health and wellbeing
• Volunteer leave so you can give back to causes that matter to you
• Be part of a company committed to making healthcare better

If you're technically minded, enjoy solving problems and take pride in delivering outstanding customer service, we'd love to hear from you.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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