Associate Director - SA/NT

NAB; South Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

A leading Australian bank is seeking an Associate Director to enhance the Indigenous Business & Community Banking team. This role emphasizes building relationships and understanding the needs of Indigenous businesses. You will drive growth, advocate for community needs, and collaborate with multiple teams to deliver tailored customer outcomes. Ideal candidates will possess strong commercial acumen and a deep understanding of Indigenous culture.

Qualifications

• Demonstrated understanding of the cultural, political, and commercial landscape for Indigenous Peoples.
• Extensive experience in financial services sector.

Responsibilities

• Drive growth within the Indigenous Business and Community specialization.
• Support connection of Indigenous community organizations and businesses.
• Advocate for Indigenous Businesses and Community sector.

Skills

Understanding of Aboriginal and Torres Strait Islander culture

Commercial acumen

Relationship building

Education

Degree in Business, Commerce, Economics, or Accounting

Job description

Join our new Indigenous Business & Community Specialist Banking team at NAB, showcasing your expertise in delivering tailored customer outcomes and utilizing your commercial acumen to support the dynamic Indigenous business community.

Role Overview

In the role of Associate Director, you will report to the Head of Indigenous Banking and be part of our Marketing & Communications team that’s focused on Customer Obsession.

Responsibilities

• Drive the growth of the Indigenous Business and Community specialisation within the region, focusing on clients, revenue, and balance sheet expansion.
• Support the connection of collective Indigenous community organisations and Indigenous businesses in your area.
• Collaborate closely with front-line Bankers, Customer Lending Solutions, Fulfilment, Credit, and specialist Product teams to deliver for customers within your region.
• Be the face of Indigenous Business and Community for NAB, participating in industry and local government policy forums and advocating for the Indigenous Businesses and Community sector.
• Support the rollout of the Indigenous Business and Community Banker accreditation for B&PB bankers.

Requirements

• Demonstrated understanding of the cultural, political, and commercial landscape for Aboriginal and/or Torres Strait Islander People.
• Experience in translating high-level customer strategic opportunities into deals through effective partnerships with customers and bankers across Australia.
• Strong commercial acumen to understand banking opportunities aligned with the bank’s and customer’s risk appetite.
• Ability to build a strong, diverse customer/deal team that can anticipate and meet Indigenous business and community needs.
• Ability to establish authentic relationships within your local Indigenous Business Chamber of Commerce and various community groups to develop business leads.
• Extensive experience within the financial services sector, including business, corporate, credit, or specialized business.
• Previous experience in banking customer portfolio management, credit decisioning, memorandum preparation, and actioning for business customer applications.
• Demonstrated experience with the Indigenous business sector, or evidence of a deep understanding of this industry.
• A degree in Business, Commerce, Economics, or Accounting, or demonstrated evidence of strong commercial acumen in a professional environment.

We are committed to providing an inclusive environment where everyone feels valued and appreciated for being their authentic selves. We know that our people make us who we are, and that's why we have built a culture of equity and respect.

We are an equal opportunity employer and welcome applications from diverse candidates. If you think this role is the right fit for you, we would love to hear from you.