Associate Client Director

Dentsu (ANZ) Management Services Pty Ltd; Sydney; Hybrid; AUD 170,000 - 260,000; Full time

Benefits offered by this job

Be the Best You policy

Volunteer leave

Wellness days

Dentsu University access

Job summary

Dentsu (ANZ) Management Services Pty Ltd is seeking an Associate Director to lead day-to-day client relationships for Woolworths Group, driving integrated media planning across all channels and delivering commercially impactful solutions.

You will mentor junior team members, oversee channel selection and execution, and collaborate with media owners to ensure high-quality service and results. This role supports a flexible, hybrid work model in Sydney.

Qualifications

• Proven ability to own end-to-end media planning and drive channel recommendations.
• Strong client management and relationship-building skills.
• Ability to mentor junior team members and shape client outcomes.

Responsibilities

• Lead day-to-day client relationships across Woolworths Group.
• Own creation and output of media plans with channel recommendations.
• Partner with media owners and agency partners for high service levels.
• Communicate media delivery performance and results to the client.
• Lead briefing and negotiation with media owners; manage WIP and reports.

Skills

End-to-end media planning

Client relationship management

Team mentorship

Attention to detail

Australian media landscape

Job description

Job Description: dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. As a unified organisation, dentsu brings together deep expertise across media, creative and customer experience to deliver integrated solutions that drive meaningful progress for clients and society. Step into one of the most high‑profile client patches in Australia: The Woolworths Group. This is a rare chance to work on a truly career‑defining client within a powerhouse team that moves fast, thinks big, and collaborates across the full dentsu network. As an Associate Director, you’ll lead day‑to‑day client relationships, drive integrated media planning across all channels, and help shape innovative solutions that influence how millions of Australians shop every day. You’ll also mentor junior team members and play a key role in delivering work that’s smart, strategic and commercially impactful. Act as the primary point of contact for clients and manage expectations effectively Own creation and output of media plans, including detailed channel selection & implementation recommendations Partner with media owners and other agency partners to maintain a high level of service across the account Work closely with the buying teams to communicate media delivery performance & results to the client Lead briefing and negotiation processes with media owners Manage daily WIP meetings, contract reports and client administration

What you’ll bring:

• Proven ability to own end-to-end media planning, shaping implementation & channel recommendations.
• Strong attention to detail & excellent communication skills
• A solid understanding of the Australian Media landscape
• Confidence managing timelines, budgets & internal teams
• Curiosity, drive and a collaborative mindset.

What’s in it for you?

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

Become a champion for meaningful progress: Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

#LI-SJ1 #LI-Hybrid #DentsuAU

Location: Sydney Brand: Carat Time Type: Full time Contract Type: Permanent

About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitat