Assisted Travel Support Officer (ATSO)

Assisted School Travel; Penrith; On-site; AUD 65,000 - 75,000; Full time

Job summary

Assisted School Travel is seeking an Assisted Travel Support Officer to help deliver safe, dependable transport for students with disability across New South Wales. You will support students during journeys to and from school, ensuring safety, dignity, and wellbeing.

Join a team that collaborates with schools, families, and transport providers, adheres to individual plans, and maintains training and WWCC requirements to support students with complex needs.

Qualifications

• Clear and effective English communication to support students with disability.
• Ability to follow instructions, apply procedures, and respond to emergencies.
• Physical capacity to assist students and move safely.
• Reliability and punctual attendance.
• Current WWCC for paid employment.

Responsibilities

• Ensure the safety, wellbeing, and dignity of students during transport to and from school.
• Provide appropriate support to students with a disability in line with individual plans.
• Follow Behaviour Support Plans, Health Support Plans and Emergency Actions Card.
• Collaborate with schools, families, and contracted service providers for safe service delivery.
• Adhere to directions from school staff and ASTP officers to ensure appropriate support.
• Communicate incidents, risks, or changes impacting student safety to staff.
• Maintain professional relationships with all stakeholders.
• Complete required training and maintain currency in mandatory learning.
• Assist in moving students between support equipment when supervising students with disabilities.

Skills

English communication

Follow instructions

Emergency response

First aid

Reliability

Education

WWCC (Working with Children Check)

Job description

The Assisted Travel Support Officer (ATSO) plays a key role in supporting the delivery of safe, dependable, and effective transport services for students with disability across New South Wales. The role is responsible for supporting students on transport services during travel.

Key responsibilities

• Ensure the safety, wellbeing, and dignity of students during transport to and from school
• Provide appropriate support to students with a disability, including those with behavioural and/or health support needs, in line with individual plans
• Follow Behaviour Support Plans, Health Support Plans and Emergency Actions Card as provided by schools
• Work collaboratively with schools, families, and contracted service providers to support safe and effective service delivery
• Adhere to directions and guidance from school staff and ASTP officers to ensure consistent and appropriate support
• Communicate effectively with school staff and the ASTP regarding incidents, risks, or changes impacting student safety
• Maintain respectful, professional relationships with all stakeholders, including students, families, school staff, drivers, contracted service providers, and ASTP officers
• Complete required training and maintain currency in all mandatory learning and departmental requirements
• Assist in the movement of students between support equipment when supervising students with severe and/or multiple, physical, and/or intellectual disabilities or behaviour disorders

About you

• Clear and effective English communication skills to support students with disability, including those with behavioural and/or complex needs
• Demonstrated ability to follow instructions, apply procedures, and respond appropriately to challenging or emergency situations
• Physical capacity to safely assist students, administer first aid and independently move in and out of vehicles
• Demonstrated reliability and commitment to meeting operational requirements, including punctual attendance
• Current and valid Working with Children Check (WWCC) for paid employment

About us

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training. We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We're proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping to shape the industries of tomorrow.