Assistant Store Manager - Superdry South Wharf

Brand Collective; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous discounts

Exclusive LK Group perks

Leave when it matters

Loyalty rewards

Wellbeing matters

And more!

Job summary

Superdry South Wharf is seeking a driven Assistant Store Manager to join our busy outlet team. You will lead from the front, drive sales, and coach a high-performing team in a fast-paced shopping environment.

Working closely with the Store Manager, you’ll maximise sales opportunities, maintain store standards and deliver an exceptional customer experience. This role requires energy, commercial acumen and a hands-on leadership style.

Qualifications

• Experience leading a high-volume retail team.
• Proven ability to drive sales and hit KPIs.
• Strong customer service and communication skills.

Responsibilities

• Lead from the front: support Store Manager to drive daily operations and keep the team focused during peak trade.
• Drive sales and KPIs: monitor performance, identify opportunities and motivate the team to exceed targets.
• Deliver exceptional customer experiences: build a customer-first culture and reflect the Superdry brand in every interaction.
• Coach and develop your team: provide hands-on training, feedback and ongoing coaching.
• Own the shop floor: maintain strong floor presence and manage competing priorities to maximise sales and service.
• Keep operations running smoothly: oversee stock replenishment, deliveries, stock accuracy and inventory in a high-turnover environment.
• Maintain outstanding store standards: ensure visual merchandising and promotional execution are on point, even during peak trade.
• Protect the business: drive loss prevention practices and maintain operational controls.
• Create a safe workplace: promote a positive, inclusive and safe working environment.

Skills

Leadership

Sales targets

KPIs

Customer service

Coaching

Store operations

Visual merchandising

Loss prevention

Communication

Organization

Time management

Flexibility

Job description

ABOUT SUPERDRY

Superdry is a globally recognised fashion brand founded in 2003 in Cheltenham, England. Our story blends British prep with Japanese-inspired graphics and vintage Americana styling. From classic to iconic, we reimagine heritage pieces through a contemporary lens. Our mission is to serve our diverse community through a premium brand that looks to the future, leads with craft and celebrates culture.

ROLE IN A NUTSHELL

We’re on the lookout for a driven, hands-on Assistant Store Manager to join our Superdry South Wharf team!

Located in a busy, high-volume outlet environment, this is an exciting opportunity for a retail leader who thrives on pace, energy and delivering results. With a constant flow of customers, a strong focus on sales and a fast-moving retail floor, no two days are the same.

Working closely with the Store Manager, you’ll play a key role in driving store performance, leading and developing a high-performing team, and ensuring the store operates at its best. From maximising sales opportunities and maintaining outstanding store standards to keeping the team motivated during peak trade, you’ll lead from the front and help create an exceptional customer experience.

If you’re commercially minded, operationally strong and love the energy of a busy retail environment, this could be the role for you!

WHAT YOU’LL BE DOING

• Lead from the front: Support the Store Manager in driving daily operations, setting the pace on the shop floor and keeping the team focused during busy trading periods.
• Drive sales and KPIs: Monitor store performance, identify opportunities and motivate the team to achieve and exceed sales targets and key performance indicators.
• Deliver exceptional customer experiences: Build a customer-first culture, lead by example and ensure every customer interaction reflects the Superdry brand.
• Coach and develop your team: Provide hands-on training, feedback and ongoing coaching to build capability, confidence and accountability.
• Own the shop floor: Maintain strong floor presence, manage competing priorities and ensure the team is positioned effectively to maximise sales and service.
• Keep operations running smoothly: Oversee daily store routines, stock replenishment, deliveries, stock accuracy and inventory management in a high-turnover environment.
• Maintain outstanding store standards: Ensure visual merchandising, presentation and promotional execution are consistently on point, even during peak trade.
• Protect the business: Drive proactive loss prevention practices, minimise shrinkage and maintain strong operational controls.
• Create a safe workplace: Promote a positive, inclusive and safe working environment in line with company policies and OH&S requirements.

ABOUT YOU

You’re a confident and energetic retail leader who enjoys being in the thick of the action. You know how to bring a team together, make decisions under pressure and turn a busy trading day into a successful one.

You’ll ideally bring:

• Previous experience as an Assistant Store Manager, Department Manager or Senior Retail Sales Assistant ready to take the next step.
• Experience in a high-volume retail or outlet environment, with the ability to manage competing priorities in a fast-paced setting.
• A strong commercial mindset and a proven ability to drive sales, achieve KPIs and deliver results.
• A hands-on leadership style, with the confidence to motivate, coach and hold a team accountable.
• Excellent floor management skills and the ability to make quick, effective decisions during peak trade.
• Strong operational knowledge across stock management, replenishment, visual merchandising and loss prevention.
• A customer-first attitude and a genuine passion for fashion, retail and the Superdry brand.
• Excellent communication, organisation and time management skills.
• Flexibility to work a rotating roster, including weekends and peak trading periods.

Above all, you’re proactive, adaptable and resilient. You bring energy to every shift, lead by example and understand that success in a high-volume store comes from balancing people, customers, operations and commercial results.

JUST SOME PERKS WE OFFER

• Generous discounts: Enjoy up to 50% off selected brands, including Reebok, Superdry and Elka Collective!
• Exclusive LK Group perks: Access savings at Daniel’s Donuts, Hommey, Snooze and more.
• Leave when it matters: Paid parental leave, volunteer leave and purchased leave options.
• Loyalty rewards: We celebrate your milestones with generous service awards.
• Wellbeing matters: Free access to mental health professionals through our Employee Assistance Program.
• And more! Because great people deserve great perks.

READY TO MAKE AN IMPACT?

Are you ready to lead with energy, thrive in a high-volume environment and help drive the success of Superdry South Wharf?

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear and sport groups, operating an omnichannel business across 300+ stores with more than 3,000 team members, a comprehensive online business and an extensive wholesale network.

Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective, our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms and hire based on capability and performance.

Brand Collective is not seeking recruitment agency support for this role and will not be liable for unsolicited candidate profiles or associated fees. We encourage applicants to apply directly. This advertisement may close earlier than the listed date, so we encourage you to apply early.