Assistant Store Manager | Prouds Cairns Central

Prouds Jewellers Pty Ltd; Cairns Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Commission scheme

Staff discounts

National career opportunities

120+ year heritage

Job summary

Prouds Cairns Central is seeking an ambitious Assistant Store Manager to join our Cairns team. You will support the Store Manager, drive KPIs, lead a high-performing team, and deliver outstanding customer service while achieving personal and store sales targets.

You will coach Team Members, manage stock and merchandising, handle daily operations, and contribute to a welcoming, sales-driven environment that reflects Prouds' 120+ year heritage.

Qualifications

• Experience supervising and leading a high performing team.
• Understanding of running a business with a proven track record to hit sales targets.
• Ability to provide personal and memorable customer service experiences.
• Passion for merchandising and stock management in a busy retail environment.
• Demonstrated coaching and feedback to support career development.

Responsibilities

• Collaborate with the Store Manager to drive KPIs and sales targets.
• Lead by example to deliver exceptional customer service while achieving personal sales targets.
• Coach and train Team Members to become top performers.
• Maintain high standards of stock management and shrinkage control.
• Merchandise to showcase products per promotional guidelines.
• Handle stock replenishment, ticketing, customer repairs and general retail admin.

Skills

Team leadership

Customer service

Stock management

Sales targets

Coaching

Merchandising

Job description

Assistant Store Manager | Prouds Cairns Central Prouds Jewellers Pty Ltd Cairns, QLD, AU

Job Description

Assistant Store Manager | Prouds Cairns Central

Cairns QLD, Australia

Posted Monday 31 August 2026 at 2:00 pm

• Career progression opportunities with Australia's largest jewellery retailer
• Generous staff discounts across our wide range of beautiful products
• Commission scheme to recognise and reward your sales achievements

We are renowned, high-quality and timeless

Are you aspiring to become a successful sales driven leader and run your own store? Do you enjoy showcasing your ability to achieve sales targets and KPIs? Do you enjoy leading and motivating Team Members to succeed?

At Prouds the Jewellers, we are more than a 120+ year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery, and to our Team Members, we are known for creating an enjoyable and supportive working culture.

We are looking for an ambitious sales driven leader to join our team to work closely with and support the Store Manager in the achievement of personal and store sales targets and KPIs at Cairns Central. You will have the opportunity to demonstrate your leadership skills by coaching Team Members to become selling superstars by delivering impeccable customer service yourself.

What we are looking for:

• Experience with supervising, inspiring and leading a high performing team
• An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs
• Ability to provide personal and memorable customer service experiences
• A passion for merchandising and stock management whilst thriving in a busy sales environment
• Demonstrated ability of coaching and providing feedback to Team Members to support their career development

What you will be doing:

• Collaborate with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets
• Lead by example in creating exceptional customer service experiences whilst achieving your personal sales targets
• Coach and train Team Members to become top performers
• Providing high standards of stock management and shrinkage control
• Merchandise to showcase our range of products in line with promotional set up guidelines
• Operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping and retail business administration tasks

Why you should work with us:

• Commission scheme to reward and recognise your success
• Generous staff discounts across our wide range of products
• National career opportunities and support for your career growth
• Opportunity to become a part of our 120+ year history in Australia

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.

Applications from Recruitment Agencies will not be considered.