Assistant Store Manager - Pet Care & Wellness Specialist - Petbarn Tweed Heads

Petbarn; Tweed Heads; On-site; AUD 55,000 - 70,000; Full time

Job summary

A leading pet retail company in Tweed Heads is seeking an Assistant Store Manager. The ideal candidate will have strong retail management experience, a passion for pets, and the ability to lead a team. Responsibilities include maximizing store success and creating a customer-centric environment. This full-time role offers opportunities for career growth and a pet-friendly workspace.

Benefits

Discounts across Petbarn and Greencross Vets

Career growth opportunities

Access to Employee Assistance Program

Qualifications

• At least two years' experience with a high-volume retailer.
• Minimum 1 year experience in a management role.
• Proven ability to lead a team effectively.

Responsibilities

• Support the Store Manager to maximize store success.
• Create a customer-centric environment.
• Train and coach the store team to achieve business objectives.

Skills

Retail management

Team leadership

Customer service

Organizational skills

KPI focus

Job description

Assistant Store Manager - Pet Care & Wellness Specialist - Petbarn Tweed Heads

Location:Tweed Heads - 395
Posted on:12 August 2025

At Petbarn, Australia’s specialty pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full Time Assistant Store Manager at Petbarn Tweed Heads, and will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Ready to Join?

If you’re excited to bring your passion for pets to work, apply now and be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted