Lead Sales Consultant - Moore Park

Freedom Furniture; Sydney; On-site; AUD 55,000 - 80,000; Full time

Benefits offered by this job

Staff discount 25%

Flexible rostering

Performance-based incentives

National Excellence Awards

Job summary

Freedom Lead Sales Consultant role in Sydney offers uncapped earning potential and a path to leadership within a dynamic home furnishings brand. You’ll guide customers, build relationships, and drive store performance while delivering exceptional service.

Join a Great Place to Work culture with flexible rosters, staff discounts, and recognition programs. Develop product knowledge through training and lead by example to meet KPIs and sales targets.

Qualifications

• Previous sales experience in retail preferred.
• Ability to lead by example and drive team performance.
• Strong communication and relationship-building skills.

Responsibilities

• Lead and drive team sales performance to achieve budgets and KPIs.
• Assist Store Manager in managing all store employee activities.
• Engage customers to understand needs and style preferences.
• Advise on product range from sofas to home accessories.
• Identify upsell and cross-sell opportunities while maintaining customer interests.
• Create repeat customers through trusted expertise.

Skills

Sales leadership

Customer service

Upselling

Cross-selling

Communication

Team collaboration

Job description

Come take a seat as a Lead Sales Consultant at Freedom & enjoy uncapped earning potential!

Why You'll Be Excited About This Role

At Freedom our mission is to make beautiful things for the home available to everyone. As a Lead Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.

You’ll be the expert guide, helping customers navigate our stunning range of products. This role isn't just about selling; it's about building relationships, understanding needs, and being instrumental in helping others create their home. You'll be the friendly face and trusted advisor that customers return to time and again.

How This Will Transform Your Career

Joining Freedom as a Lead Sales Consultant is your gateway to a dynamic and rewarding career in retail and home furnishings. We believe in nurturing talent and providing clear pathways for growth:

• Develop expert product knowledge through our comprehensive training programs, becoming a true authority in home furnishings and decor.
• Sharpen your sales skills with our ongoing coaching, mastering the art of consultative selling and customer relationship management.
• Chart your own course to success with endless opportunities for career advancement. Whether you aspire to lead a team or specialise in a particular product area, we’ll support your ambitions.

Why You’ll Like Working Here

At Freedom, we’re proud to be certified as a Great Place to Work. We’re constantly innovating to enhance the work experience for our people. Here’s what you can look forward to:

• Unlock your earning potential with our uncapped sales incentive scheme – the more you excel, the more you earn.
• Join a culture of innovation where your voice and ideas are valued and where you can make a real impact.
• Enjoy the perks of flexible working rosters that help you balance your work and personal life.
• Feel appreciated with our additional recognition programs, including our National Excellence Awards.
• Surround yourself with beautiful things every day and take advantage of a generous 25% staff discount.
• Be part of a company with a rich 40-year history that continues to evolve and lead the industry.

What You’ll Be Working On

As a Freedom Lead Sales Consultant, you’ll be the face of our brand. Your day-to-day will involve:

• Lead and drive team sales performance to ensure all sales budgets and KPIs are achieved.
• Assisting the Store Manager in managing all aspects of the employee cycle.
• Engaging customers in meaningful conversations to understand their needs and style preferences.
• Providing expert advice on our product range, from sofas to dining sets, bedroom furniture to home accessories.
• Identifying opportunities to add value through upselling and cross-selling, always with the customer’s best interests at heart.
• Create connections and cultivate relationships building a portfolio of repeat customers who trust your expertise.
• Contributing to store-wide goals while pursuing your individual targets with enthusiasm and determination.

What Type of Person Will Succeed

We’re looking for driven, results-oriented individuals who are passionate about exceeding sales targets while delivering exceptional customer experiences. While previous sales experience is valuable, we prioritise your hunger for success and potential above all.

The ideal Freedom Lead Sales Consultant will have:

• A proven track record or natural aptitude for converting conversations into sales, with a focus on achieving and exceeding targets
• A customer-focused mindset that puts client satisfaction at the heart of every interaction
• Sharp commercial acumen and the ability to identify upselling opportunities while maintaining authentic customer relationships
• A competitive spirit and resilience to thrive in a performance-based environment where results directly impact earnings
• A natural flair for communication and the ability to build instant rapport with a diverse range of customers.
• The ability to work collaboratively in a team while also taking initiative independently.
• Passion for continuous improvement, actively seeking feedback and training to enhance sales performance

Freedom to grow.Freedom to think.Freedom to be.