Assistant Store Manager - Luxury Fashion (Flexible Hours)

kate spade new york; Strathmore; On-site; AUD 60,000 - 80,000; Full time

Job summary

Coach, a global fashion house, is seeking an Assistant Store Manager in Australia. You will partner with the Store Manager to drive sales, lead a high-energy team, and ensure exceptional customer experiences on the shop floor.

You will steer omni-channel initiatives, coach staff, manage in-store operations, and uphold Coach's standards across service, visual merchandising, and loss prevention. The role offers career growth within a luxury brand and a dynamic retail environment.

Qualifications

• 1+ years of leadership experience in retail or service industries.
• Strong customer focus in a fast-paced luxury environment.
• Ability to inspire and motivate teams to exceed goals.
• Excellent communication and conflict resolution skills.
• Proficiency with Microsoft Office and omni-channel retail tools.
• Fluent English; willing to work flexible retail hours.

Responsibilities

• Drive sales and strategies in partnership with Store Manager.
• Deliver exceptional service; uphold Coach’s service standards.
• Lead recruitment, onboarding, and coaching of team members.
• Execute omni-channel initiatives and clienteling programs.
• Ensure operational excellence, scheduling, payroll, and store safety.
• Collaborate with leadership to share market insights.

Skills

Leadership experience

Customer focus

Communication skills

Problem-solving

Microsoft Office

Omni-channel / clienteling

Tools

Retail systems

Clienteling systems

Job description

Coach, a global fashion house, is seeking an Assistant Store Manager in Australia. You will partner with the Store Manager to drive sales, lead a high-energy team, and ensure exceptional customer experiences on the shop floor.

You will steer omni-channel initiatives, coach staff, manage in-store operations, and uphold Coach's standards across service, visual merchandising, and loss prevention. The role offers career growth within a luxury brand and a dynamic retail environment.