Assistant Store Manager – Kitchenware & Customer Experience Lead

Robins Kitchen; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Job summary

Robins Kitchen is hiring an Assistant Store Manager for Cairns Central. You will drive sales, coach the team, and ensure exceptional customer service while maintaining store standards and operations.

You will step up to run the store in the Store Manager’s absence, bringing a hands-on leadership style and a passion for retail excellence. Located at Cairns Central, this role is key to delivering outstanding in-store experiences.

Qualifications

• Retail leadership experience (Assistant Manager / 2IC)
• Confident, customer-focused, and commercially minded
• Thrives in a fast-paced, dynamic environment
• Enjoys developing and motivating a team
• Takes ownership, leads by example, and maintains high standards

Responsibilities

• Drive sales and achieve store KPIs
• Lead by example on the floor and deliver excellent customer service
• Coach, motivate, and develop the team
• Support stock, visual merchandising, and day-to-day store operations
• Step up to run the store in the Store Manager’s absence

Skills

Retail leadership

Customer focus

Commercial mindset

Team development

Adaptability

Job description

Robins Kitchen is hiring an Assistant Store Manager for Cairns Central. You will drive sales, coach the team, and ensure exceptional customer service while maintaining store standards and operations.

You will step up to run the store in the Store Manager’s absence, bringing a hands-on leadership style and a passion for retail excellence. Located at Cairns Central, this role is key to delivering outstanding in-store experiences.