Assistant Store Manager | Kate Spade | Dfo Homebush

Tapestry; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Kate Spade New York Homebush DFO in Sydney is seeking a passionate Assistant Store Manager to join our fast-paced premium retail team. You will partner with the Store Manager to drive sales, lead and inspire the team, and ensure operational excellence across all store aspects, delivering outstanding customer experiences while embodying the brand values.

You will mentor colleagues, manage rosters, support visual merchandising, and foster long-term client relationships.

Qualifications

• Previous experience as an Assistant Store Manager, Supervisor, or Senior Sales Associate within fashion, apparel, accessories, or premium retail.
• Proven ability to drive sales and achieve KPIs.
• Strong leadership and coaching skills.
• A passion for delivering outstanding customer experiences.
• Excellent communication and relationship-building abilities.
• Strong organisational and problem-solving skills.
• Structured roster (Tuesday to Saturday).

Responsibilities

• Support the Store Manager in achieving sales targets, KPIs, and store profitability.
• Lead by example in delivering exceptional customer service and styling experiences.
• Inspire, coach, and develop team members to maximise performance and engagement.
• Drive clientelling initiatives and foster long-term customer relationships.
• Assist with roster management, workforce planning, and daily store operations.
• Ensure visual merchandising standards reflect the Kate Spade New York brand.
• Maintain inventory accuracy, stock management, and loss prevention practices.
• Create a positive and inclusive team culture that promotes collaboration and accountability.
• Act as the Store Manager in their absence.

Skills

Leadership

Sales drive

Communication

Roster management

Customer experience

Problem solving

Job description

Homebush DFO | Sydney

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global lifestyle house known for its colorful, bold, and sophisticated designs that inspire women around the world to live brilliantly.

We are looking for a passionate and driven Assistant Store Manager to join our team at Kate Spade New York Homebush DFO. This is an exciting opportunity for an experienced retail leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while developing high-performing teams.

The Role

As Assistant Store Manager, you will partner with the Store Manager to drive sales, lead and inspire the team, and ensure operational excellence across all aspects of the store. You will play a key role in creating a positive and engaging customer experience while embodying the Kate Spade New York brand values.

Key Responsibilities

• Support the Store Manager in achieving sales targets, KPIs, and store profitability.
• Lead by example in delivering exceptional customer service and styling experiences.
• Inspire, coach, and develop team members to maximise performance and engagement.
• Drive clientelling initiatives and foster long-term customer relationships.
• Assist with roster management, workforce planning, and daily store operations.
• Ensure visual merchandising standards reflect the Kate Spade New York brand.
• Maintain inventory accuracy, stock management, and loss prevention practices.
• Create a positive and inclusive team culture that promotes collaboration and accountability.
• Act as the Store Manager in their absence.

To be successful in this role, you will have:

• Previous experience as an Assistant Store Manager, Supervisor, or Senior Sales Associate within fashion, apparel, accessories, or premium retail.
• Proven ability to drive sales and achieve KPIs.
• Strong leadership and coaching skills.
• A passion for delivering outstanding customer experiences.
• Excellent communication and relationship-building abilities.
• Strong organisational and problem-solving skills.
• Structured roster (Tuesday to Saturday)

Why Join Kate Spade New York?

• Be part of a globally recognised luxury lifestyle brand.
• Competitive salary package plus incentives.
• Career development and progression opportunities.
• Ongoing training and leadership development.
• Generous employee discounts across our brands.