Assistant Store Manager - Dan Murphy's Mosman

Dan Murphy's; Mosman Municipal Council; On-site; AUD 67,000 - 81,000; Full time

Benefits offered by this job

Staff discount card

Wellbeing support

Career growth opportunities

Group discounts

Job summary

Dan Murphy's Mosman is seeking an Assistant Store Manager (Customer Experience) to lead a dynamic team in delivering outstanding in-store experiences and engaging merchandising. You’ll channel your entrepreneurial spirit to foster customer loyalty.

You’ll mentor staff, drive education, and champion a diverse, community-aware culture while contributing to store performance and growth. An exciting career adventure awaits at Dan Murphy’s.

Qualifications

• Experience leading a store team to deliver exceptional customer experiences.
• Mentoring and coaching team members to improve performance.
• Ability to translate customer feedback into store actions and improvements.

Responsibilities

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

Skills

Team leadership

Customer experience

Sales growth

Education & development

Communication

Job description

About The Role

Assistant Store Manager (Customer Experience) | Dan Murphy's Mosman | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

The SALARY:

From $74,000 + superannuation + Group wide discounts

How We Take Care Of Our PEOPLE

• An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
• Grow your career within Dan Murphy’s and the wider Endeavour Group network.

We are together creators

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.