Assistant Store Manager - Carindale

Forever New; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

$1,000 clothing allowance annual

Seasonal bonus potential earnings

40% employee discount

Birthday leave

Wellbeing incentives

Learning and development programs

Recognition program

Global business exposure

Referral incentives

Job summary

Forever New in Carindale, QLD, is seeking an Assistant Store Manager to lead and inspire a dynamic sales team. You will drive store performance, coach staff, manage rosters, and ensure exceptional customer service.

Reporting to the Store Manager, you’ll deliver on business targets, merchandise the floor, and develop talent through on-the-job training and regular feedback. The role suits someone with retail leadership experience who loves fashion and is flexible for late nights and weekends.

Qualifications

• Experience managing a retail store and leading a team.
• Proven ability to drive sales, wages, and targets.
• Strong coaching and development skills for frontline teams.
• Experience with roster planning and staff scheduling.
• Commitment to delivering excellent customer service.
• Clear communicator with a customer-focused mindset.
• Knowledge of visual merchandising and store presentation.

Responsibilities

• Lead and inspire the store team to achieve sales targets.
• Manage rosters and scheduling to ensure optimal coverage.
• Coach and develop team members through on-the-job training and feedback.
• Ensure outstanding customer service and brand experience on the floor.
• Merchandise the store to Forever New brand standards and planograms.
• Build strong relationships with customers and manage store operations efficiently.

Skills

Retail store management

Sales targets

Coaching & development

Roster management

Customer service

Communication

Visual merchandising

Job description

We are excited to welcome an Assistant Store Manager to join our Carindale store! Joining Australia's fastest growing fashion clothing and accessories brand, you will be an experienced, inspirational leader who is motivated by driving your team and sales.

What will excite you:

• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

Reporting to the Store Manager, the Assistant Store Manager role serves as the ideal next step for a rewarding career in fashion. Joining our dynamic team means:

• Opportunities to enhance your career potential through our careers pathways
• No two days are the same! Embrace the energetic atmosphere of a lively retail environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships with your store team
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have retail store management experience
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading teams
• You have had exposure to performance management
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster management
• You have previous visual merchandising ability
• You’re open and flexible to late night trading, public holidays and weekends when required
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance.

LOCATION: Carindale, Queensland, Australia