Assistant Store Manager | Angus & Coote Willows

Angus & Coote; Townsville City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Commission scheme

Staff discounts

Career development opportunities

Job summary

Angus & Coote Willows is seeking a leader to supervise and inspire a high‑performing team, delivering personalised customer service for luxury jewellery and watches. You will work alongside the Store Manager to drive sales, coach staff and maintain outstanding store standards.

This role offers autonomy to grow the store's success, rewards performance with a commission scheme and generous staff discounts, and provides opportunities for career development across Australia.

Qualifications

• Experience supervising and empowering a high performing team.
• Strong coaching and feedback to support career development.
• Proven ability to achieve store sales targets and KPIs.
• Interest and passion for luxurious products and brands.

Responsibilities

• Create professional, personalised experiences for customers to add to their collections.
• Assist Store Manager with day-to-day running and drive team to hit targets.
• Coach and train Team Members to become selling superstars.
• Lead by example to achieve personal targets and maximise store sales.
• Uphold high standards of store presentation, safety and merchandising.
• Support administrative and operational requirements of the store.

Job description

• Australia’s largest family-owned jewellery retailer since 1895
• Lead your own team and store to success alongside the Store Manager
• Commission scheme to reward your sales achievements

We are respected, luxurious and dazzling!

Do you have a passion for working with luxury products? Are you passionate about delivering unique and personalised customer service? Do you aspire to one day use your leadership skills and run your own retail business?

At Angus & Coote we are the diamond and watch specialist, we are known for our unique and timeless craftsmanship. We are passionate about what we do and we believe our people are the key in delivering extraordinary and unique customer service experiences. Our Team Members understand that we don’t just sell, we become a part of our customers’ cherished moments.

If you are ambitious and results driven, you will have the opportunity to showcase your skills while collaborating with our Store Manager to inspire and lead our Team Members at Angus & Coote Willows. You will contribute to creating a supportive environment whilst generating sales results beyond sales targets and KPIs.

What we are looking for:

• Experience in supervising, leading and empowering a high performing team
• Demonstrated ability of coaching and providing feedback to Team Members to support their career development
• An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs
• An interest, love and passion for working with luxurious products and brands

What you will be doing:

• Creating professional and personalised experiences for our customers to add to their jewellery and watch collections
• Assist the Store Manager with the day-to-day running of the store and driving Team Members to achieve sales targets and KPIs
• Coach and train Team Members to become selling superstars
• Leading by example to achieve your own personal targets whilst continuously seeking opportunities to maximise store sales
• Uphold high standards of store presentation, in-store safety and visual merchandising
• Support the Store Manager by assisting with administrative and operational requirements for the store

Why you should work with us:

• Commission scheme to reward and recognise your achievements
• Generous staff discounts across our range of products
• Work for a leading national jeweller with career development opportunities across Australia
• Autonomy to lead and grow the success of your store and team alongside the Store Manager

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.

Applications from Recruitment Agencies will not be considered.