Assistant Store Manager

SmartRecruiters, Inc.; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health extras gap cover

Product discounts on DuluxGroup brands

Fitness Passport

Parental leave (20 weeks)

Partner leave (2 weeks)

Learning and career development

Wellbeing Hub & EAP

Recognition programs

Job summary

DuluxGroup, including brands such as Dulux, Berger, Acratex, British Paints and Porter's Paints, is seeking an Assistant Store Manager for our Paint Spot Store in Dandenong, VIC. This full-time role focuses on strong leadership, sales growth, and exceptional customer service within a busy trade retail environment.

You will be the Store Manager's trusted 2IC, helping open/close, coach the team, and ensure safe, efficient store operations across cash, stock, and merchandising.

Qualifications

• Strong 2IC leadership capability, including leading shifts, coaching the team, supporting opening and closing routines, and stepping up when the Store Manager is unavailable.
• Visible, hands-on leadership at the counter, with the confidence to build relationships and deliver excellent service to trade contractors and DIY customers.
• A strong commercial mindset and genuine drive to grow sales, improve KPIs, identify customer opportunities and contribute to profitable store performance.
• Operational discipline across cash handling and EFTPOS, inventory and stock control, merchandising, and consistent daily store routines.
• Experience in the paint industry or a trade-focused retail environment would be highly regarded, however we are equally interested in strong leaders who can bring transferable skills and a passion for customer service and sales.
• A safety-first mindset, with the physical capacity to safely undertake manual handling and active duties in a paint retail environment, with reasonable adjustments available where required.
• The ability to remain calm, organised and decisive under pressure, supported by strong reliability, personal accountability and roster flexibility, including regular weekend work as a normal part of trade retail.

Responsibilities

• Provide reliable opening and closing coverage and lead from the counter.
• Coach the team and maintain strong operational standards across cash, inventory, merchandising and customer service.
• Drive sales and key store results while building confidence with trade contractors and DIY customers.
• Maintain a well-presented store and ensure safety and efficient daily operations.

Skills

2IC leadership

Coaching the team

Customer service excellence

Sales growth mindset

Operational discipline

Roster flexibility

Job description

Forover a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand. From protecting iconic landmarks to addingcolourto everyday spaces, our work makes a lasting impact.

Proudly part of the DuluxGroupandhome to some of the region's most trusted and beloved brands includingDulux, Berger,Acratex, British Paints, and Porter's Paints-you'llbe joining a team of passionate people globally who are proud to create, innovate, and lead.

We'reconsistentlyrecognisedas one ofANZ's most trusted brands, andwe'recommitted to building better futures-for our customers, our communities, and our people.

WhatYou'llBe Doing

As an Assistant Store Manager, you'll be the Store Manager's trusted 2IC and a visible leader on the floor. You'll help provide reliable opening and closing coverage, lead from the counter, coach the team and keep the store running safely and efficiently. You'll build confidence with trade contractors and DIY customers, drive sales and key store results, and maintain strong operational standards across cash, inventory, merchandising and customer service. This is a hands-on leadership role for someone who stays organised under pressure, takes ownership and is motivated by both a well-presented store and strong commercial performance.

This is a full-time role of 38 hours per week based at our Dandenong, VIC, Paint Spot Store. Our trade retail environment operates across a seven-day roster, so regular weekend availability and flexibility to support opening and closing coverage are important parts of the role.

• Up to$1,000netannuallyto cover private health extras gap costs
• Exclusive discountson DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership withFitness Passport
• 20 weeks paid parental leave(primary carers) and2 weeks partner leavefrom day one
• Market leadinglearning,developmentand careerpathways
• Access to ourWellbeing Huband fullEAP support
• Recognition programsthat celebrate your impact

WhatWe'reLooking for

• Strong 2IC leadership capability, including leading shifts, coaching the team, supporting opening and closing routines, and stepping up when the Store Manager is unavailable
• Visible, hands-on leadership at the counter, with the confidence to build relationships and deliver excellent service to trade contractors and DIY customers
• A strong commercial mindset and genuine drive to grow sales, improve KPIs, identify customer opportunities and contribute to profitable store performance
• Operational discipline across cash handling and EFTPOS, inventory and stock control, merchandising, and consistent daily store routines. Experience in the paint industry or a trade-focused retail environment would be highly regarded, however we are equally interested in strong leaders who can bring transferable skills and a passion for customer service and sales. Full product training will be provided
• A safety-first mindset, with the physical capacity to safely undertake manual handling and active duties in a paint retail environment, with reasonable adjustments available where required
• The ability to remain calm, organised and decisive under pressure, supported by strong reliability, personal accountability and roster flexibility, including regular weekend work as a normal part of trade retail

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network ofover8000 employees globallywho believe in our purposeto'Imagine a Better Place'

With origins dating back to 1918, weare a leading marketer and manufacturerof iconic brands such asDulux,Selleys, Cabots, Yatesand B&Dto name a few.

By joining us, you will be a part of along termstrategy to deliver profitable growth throughbrand leadership,innovationand customer intimacy. We are committed to internal mobility andgrowth whilefostering an inclusive culture with flexible work options.