Assistant Store Manager

Portmans Pty Ltd; City of Brisbane; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Staff discount 70%

Bonuses

Flexible rosters

Training program

Leadership workshops

Employee Assistance Program

Gym membership discounts

Job summary

Portmans is seeking an Assistant Store Manager in Brisbane to support the Store Manager in leading the team and delivering exceptional customer experiences. This full-time role requires availability over weekends, late-night trading, and public holidays.

You will help achieve sales targets, coach staff, oversee stock control and visual merchandising, and step in for Store Manager when needed. Portmans offers competitive rewards and opportunities to grow within the brand.

Qualifications

• Leadership experience in fashion retail.
• Ability to provide constructive feedback and coach team members.
• Passion for fashion and delivering personalised customer service.
• Knowledge of loss prevention and health & safety practices.
• Experience in visual merchandising is a plus.

Responsibilities

• Support Store Manager in achieving sales targets.
• Coach and develop the team to improve performance.
• Manage daily operations including stock, VM, and store presentation.
• Perform Store Manager duties when required, including opening/closing.

Skills

Leadership experience

Feedback & coaching

Passion for fashion

Loss prevention & safety

Visual merchandising

Job description

Portmans Garden City is looking for an Assistant Store Manager to support the Store Manager in leading the team to deliver exceptional service, achieve targets and hit KPI results. This is a Full-Time position requiring availability over weekends, late-night trading, and public holidays.

Day in the Life

• Support the Store Manager in achieving sales targets and delivering personalised customer experiences.
• Coach and develop the team, providing feedback to enhance performance.
• Manage daily operations, including stock control, visual merchandising, and store presentation.
• Perform Store Manager duties when required, including opening and closing the store.

What You Will Bring

• Previous leadership experience in a fashion retail environment.
• Confidence in providing feedback and coaching team members.
• A strong passion for fashion and delivering personalised customer service.
• Knowledge of loss prevention and health & safety practices.
• Experience in visual merchandising is a plus!

What We Offer

• Competitive hourly rate with penalty rates for late nights, weekends, and public holidays.
• Up to 70% discount on Portmans products.
• Monthly and seasonal bonuses based on performance.
• Flexible rosters to support a healthy work-life balance.
• A structured 3-month training plan with Buddy Manager support.
• Opportunities to attend leadership and recruitment workshops for career growth.
• Access to the Employee Assistance Program for wellbeing and mental health support.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.

About Portmans

Since the 1940s, Portmans has been empowering individuals with polished, professional fashion that suits all ages and sizes. As a well-established brand and part of a successful retail group with four other dynamic brands, Portmans offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.