Assistant Retail Store Manager

Portmans; North Lakes; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

70% discount on Portmans products

Monthly bonuses

Flexible rosters

3-month training plan

Leadership workshops

Employee assistance program

Job summary

Portmans Northlakes is seeking an Assistant Store Manager to support the Store Manager in leading the team, delivering exceptional service, and achieving KPI targets. This is a 30+ hour part-time position requiring availability over weekends, late nights and public holidays.

You will coach the team, manage daily operations, stock, visual merchandising and store presentation, and stand in for the Store Manager when required. Join a fashion-forward brand with training, bonuses and flexible rosters.

Qualifications

• Leadership experience in fashion retail.
• Ability to provide feedback and coach team members.
• Passion for fashion and delivering personalised customer service.
• Knowledge of loss prevention and health & safety practices.
• Experience in visual merchandising is a plus.

Responsibilities

• Support Store Manager in achieving sales targets and delivering personalised customer experiences.
• Coach and develop the team, providing feedback to enhance performance.
• Manage daily operations, including stock control, visual merchandising, and store presentation.
• Perform Store Manager duties when required, including opening and closing the store.

Skills

Leadership experience

Coaching

Customer service

Loss prevention

Health & safety

Visual merchandising

Job description

Portmans Northlakesis looking for an Assistant Store Manager to support the Store Manager in leading the team to deliver exceptional service, achieve targets and hit KPI results. This is a 30+ Hour Part Time position requiring availability over weekends, late-night trading, and public holidays.

Day in the Life

• Support the Store Manager in achieving sales targets and delivering personalised customer experiences.
• Coach and develop the team, providing feedback to enhance performance.
• Manage daily operations, including stock control, visual merchandising, and store presentation.
• Perform Store Manager duties when required, including opening and closing the store.

What You Will Bring

• Previous leadership experience in a fashion retail environment.
• Confidence in providing feedback and coaching team members.
• A strong passion for fashion and delivering personalised customer service.
• Knowledge of loss prevention and health & safety practices.
• Experience in visual merchandising is a plus!

What We Offer

• Competitive hourly rate with penalty rates for late nights, weekends, and public holidays.
• Up to 70% discount on Portmans products.
• Monthly and seasonal bonuses based on performance.
• Flexible rosters to support a healthy work-life balance.
• A structured 3-month training plan with Buddy Manager support.
• Opportunities to attend leadership and recruitment workshops for career growth.
• Access to the Employee Assistance Program for wellbeing and mental health support.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.

About Portmans

Since the 1940s, Portmans has been empowering individuals with polished, professional fashion that suits all ages and sizes. As a well-established brand and part of a successful retail group with four other dynamic brands, Portmans offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.