Assistant Store Manager

Baby HQ Pty Ltd; City of Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

A leading nursery specialty retailer in Fortitude Valley is seeking an Assistant Store Manager. You will lead daily operations, support a passionate team, and ensure exceptional customer service. The ideal candidate has 2-3 years of retail leadership experience and a commitment to mentoring. This full-time role offers competitive pay, team discounts, and growth opportunities.

Benefits

Training pathways for growth

Team discounts

Paid parental leave

Employee Assistance Program

Performance-based incentives

Supportive team culture

Qualifications

• 2–3 years of retail leadership experience, preferably as Store Manager.
• Strong communication skills and a collaborative mindset.
• A passion for mentoring and developing others.

Responsibilities

• Lead daily store operations and mentor your team.
• Support parents with expert product advice.
• Oversee stock levels and assist with inventory management.

Skills

Retail leadership experience

Strong communication

Mentoring

Sales achievement

Attention to detail

Job description

Overview

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

Ready to lead, inspire, and make a difference? If you’re all about awesome customer service, empowering teams, and supporting parents and caregivers—this is your moment!

If you're an experienced retail leader who thrives in a fast-paced environment and is ready to support a team while delivering outstanding in-store experiences, we’d love to hear from you!

Location: Fortitude Valley

Employment Type: Full-time, 12-month contract (Parental Leave Cover)

Roster: Sunday-Thursday

About the Role

As Assistant Store Manager, you’ll work closely with the Store Manager to lead daily store operations, mentor your team, and ensure every customer enjoys a supportive and memorable experience.

Here’s what you’ll be doing:

• Lead & Support – Motivate your team, help with onboarding and training, and create a workplace where people feel empowered and valued.
• Customer-First Focus – Support parents and carers by providing expert advice, demonstrating key product features, and creating warm, welcoming interactions.
• Back-of-House Management – Oversee stock levels, assist with inventory management, loss prevention, and collaborate with the store admin and warehouse team to ensure everything runs smoothly.
• Promote a Safe Workplace – Champion OH&S standards and support a safe environment for both the team and our customers.

About You

You’re a passionate, hands-on leader who thrives in retail, knows how to bring out the best in others, and is excited to grow with a business that truly makes a difference.

What you bring to the team:

• 2–3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
• Strong communication skills and a collaborative mindset
• A passion for mentoring and developing others
• Proven success in achieving sales and performance targets
• High attention to detail and a commitment to safety and service

The Perks & Benefits

• Training pathways to support your growth and career development
• Amazing team discounts
• Paid parental leave to support you and your family
• Employee Assistance Program for your wellbeing
• Competitive salary plus performance-based incentives
• A supportive, friendly team culture that celebrates wins and supports your goals

Please Note

• All successful applicants must have the right to work in Australia and will undergo a Right to Work check.
• Due to the personal nature of our work, a National Police Criminal History check will also be required.