Assistant Store Manager

Guess; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

GUESS is seeking an enthusiastic Assistant Store Manager at GUESS DFO Brisbane to drive performance, lead a team and deliver an exceptional customer experience.

You will work closely with the Store Manager, recruit and train staff, manage stock, rostering and payroll while maintaining brand standards and a positive store culture. This role is ideal for a proven retail leader with a focus on KPIs and fashion, with weekend/peak period availability.

Qualifications

• Experience in Assistant Store Manager or senior retail leadership.
• Strong understanding of KPIs and what drives commercial results.
• Customer-focused approach with a passion for delivering an exceptional shopping experience.
• Eye for detail and brand presentation.

Responsibilities

• Lead the team to achieve sales targets, KPIs and store objectives.
• Coach and develop team members to deliver exceptional customer service and achieve targets.
• Assist with recruitment, onboarding and training to build a high-performing team.
• Support sales strategies and promotions to drive traffic and profitability.
• Maintain high visual merchandising standards reflecting the GUESS brand.
• Oversee stock management, replenishment, transfers, and stocktakes.
• Assist with rostering and payroll processes and policy compliance.
• Lead by example to foster a positive, inclusive and accountable team environment.
• Identify opportunities to improve store performance and operational efficiency.

Skills

Leadership

Coaching

Customer service

Visual merchandising

Retail operations

Job description

GUESS is an iconic global fashion brand recognised for its distinctive style, contemporary designs and fashion-forward approach. With a rich heritage spanning decades, GUESS continues to make its mark on the global fashion industry, offering collections that combine quality, innovation and timeless style.

We are seeking an enthusiastic and experienced Assistant Store Manager to join our team at GUESS DFO Brisbane.

The Opportunity

As Assistant Store Manager, you will work closely with the Store Manager to drive store performance, lead and develop the team, and deliver an exceptional customer experience.

You will play an important role in the day-to-day running of the store, helping to create a positive team culture, maintain strong operational standards and ensure the GUESS brand is represented consistently. This is a great opportunity for an experienced retail leader looking to further develop their management skills within a globally recognised fashion brand.

Key Responsibilities

• Support the Store Manager in leading the team to achieve sales targets, KPIs and overall store objectives.
• Motivate, coach and develop team members to deliver exceptional customer service and achieve their individual and store targets.
• Assist with recruitment, onboarding and ongoing training to build a capable and high-performing team.
• Support sales strategies and promotional initiatives to drive traffic, maximise sales and improve store profitability.
• Maintain high visual merchandising standards, ensuring the store consistently reflects the GUESS brand.
• Oversee stock management, including replenishment, transfers, stocktakes and inventory accuracy.
• Assist with daily store operations, including rostering, payroll processes and compliance with company policies and procedures.
• Lead by example, fostering a positive, inclusive and accountable team environment.
• Support the Store Manager in identifying opportunities to improve store performance and operational efficiency.

About You

• Previous experience in an Assistant Store Manager, Supervisor, or senior retail leadership role, ideally within fashion or apparel.
• A strong understanding of retail sales performance, KPIs and what drives commercial results.
• Confident leadership skills, with the ability to motivate, coach and develop a team.
• A customer-focused approach and a genuine passion for delivering an exceptional shopping experience.
• Strong communication, organisational and problem-solving skills.
• An eye for detail and an appreciation for visual merchandising and brand presentation.
• A passion for fashion and an interest in current trends and consumer behaviour.
• Flexibility to work a retail roster, including weekends and peak trading periods.

Why Join GUESS?

Be part of an internationally recognised fashion brand and a passionate retail team. This is an opportunity to grow your leadership experience, develop your retail career and contribute to the ongoing success of GUESS in Australia.

We appreciate all applications; however, only shortlisted candidates will be contacted.