Assistant Store Manager

Baby-Bunting; Ballina Shire; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Training pathways

Team discounts

Paid parental leave

Employee Assistance Program

Competitive salary

Supportive team culture

Job summary

Baby Bunting in Ballina is seeking an enthusiastic Assistant Store Manager to partner with the Store Manager in daily operations, mentor the team, and ensure memorable customer experiences for parents and carers.

The role focuses on coaching, stock control, OH&S compliance, and delivering strong sales performance in a fast-paced retail environment. Applicants should have 2–3 years of leadership experience in retail and a passion for helping families.

Qualifications

• 2–3 years of retail leadership experience, preferably in big box or Store Manager roles.
• Strong communication skills and a collaborative mindset.
• Passion for mentoring and developing others.
• Proven success in achieving sales and performance targets.
• High attention to detail and commitment to safety and service.

Responsibilities

• Lead & Support: Motivate your team, onboarding and training, and a valued workplace.
• Customer-First Focus: Provide expert advice and warm, welcoming interactions.
• Back-of-House Management: Oversee stock, inventory, loss prevention, and warehouse collaboration.
• Promote a Safe Workplace: Champion OH&S standards for team and customers.

Skills

Retail leadership

Communication skills

Mentoring

Sales targets

Attention to detail

Safety

Job description

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

Ready to lead, inspire, and make a difference? If you’re all about awesome customer service, empowering teams, and supporting parents and caregivers, this is your moment!

If you're an experienced retail leader who thrives in a fast-paced environment and is ready to support a team while delivering outstanding in-store experiences, we’d love to hear from you!

Located in Ballina Homemaker Centre, Baby Bunting's newest store will provide local families with a one-stop destination for all their baby and parenting needs. Join an exciting new store opening and help create exceptional shopping experiences for parents and carers at every stage of their journey.

Employment Type: Fulltime Permanent

Roster: Sunday - Thursday

About the Role

As Assistant Store Manager, you’ll work closely with the Store Manager to lead daily store operations, mentor your team, and ensure every customer enjoys a supportive and memorable experience.

Here’s what you’ll be doing:

Lead & Support

Motivate your team, help with onboarding and training, and create a workplace where people feel empowered and valued.

Customer-First Focus

Support parents and carers by providing expert advice, demonstrating key product features, and creating warm, welcoming interactions.

Back-of-House Management

Oversee stock levels, assist with inventory management, loss prevention, and collaborate with the store admin and warehouse team to ensure everything runs smoothly.

Promote a Safe Workplace

Champion OH&S standards and support a safe environment for both the team and our customers.

About You

You’re a passionate, hands-on leader who thrives in retail, knows how to bring out the best in others, and is excited to grow with a business that truly makes a difference.

What you bring to the team:

• 2–3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
• Strong communication skills and a collaborative mindset
• A passion for mentoring and developing others
• Proven success in achieving sales and performance targets
• High attention to detail and a commitment to safety and service

The Perks & Benefits

• Training pathways to support your growth and career development
• Amazing team discounts
• Paid parental leave to support you and your family
• Employee Assistance Program for your wellbeing
• Competitive salary
• A supportive, friendly team culture that celebrates wins and supports your goals

Please Note:

• All successful applicants must have the right to work in Australia and will undergo a Right to Work check.
• Due to the personal nature of our work, a National Police Criminal History check will also be required.