Assistant Site Manager

Workskil; City Of Mandurah; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

9-day fortnight

Salary packaging

Job summary

Workskil Australia is seeking an Assistant Site Manager for our Mandurah site to support the Site Manager and ensure funded employment services are delivered effectively and in line with our Code of Conduct.

This full-time role offers a 9-day fortnight and salary packaging; you will mentor the site team, drive employer engagement, run pre-employment activities, and help meet placement and revenue targets while maintaining high customer service.

Qualifications

• Current unrestricted driver's license.
• Certificate IV in Employment Services/Community Services or related qualification.
• At least two years in Employment Services or related service industry.
• Understand the local labour market.

Responsibilities

• Support and mentor the Site team to deliver Employment Services.
• Meet budgetary performance, placement and outcome targets.
• Ensure Employment Services are delivered with a strong customer service focus and in a compliant manner.
• Engage, motivate and train staff to hold them to account for performance and behaviours.
• Provide technical support to the Site team and fill in for staff as required.
• Lead pre-employment activity at site – employer engagement, vacancies, internships and related work experience arrangements.
• Facilitate job clubs and workshops to drive employment placements.
• Work with diverse clients including disadvantaged and disabled.

Skills

Mentoring and team support

Budget targets achievement

Customer service focus

Staff training and accountability

Technical support

Employer engagement

Pre-employment activities

Data entry and reports

Education

Certificate IV in Employment Services/Community Services

Tools

Outlook

Word

Excel

Job description

About the Role

The Assistant Site Manager is responsible for supporting the Site Manager to ensure the effective and competent delivery of employment services at all times consistent with our funding requirements and Code of Conduct.

This position is being offered on a full time ongoing basis located at our Mandurah site.

You’ll also experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary package.

This challenging role will be a well sought after opportunity so we encourage you to submit your application at your earliest convenience.

About You

To be successful in the role you will be able to demonstrate:

• Ability to support and mentor the Site team to deliver Employment Services;
• Experience meeting budgetary performance, Placement and Outcome targets and any other required targets;
• Ability to support a Site team to ensure the Employment Services are delivered with a strong customer service focus and in a compliant manner;
• Ability to engage, motivate and train staff to both hold them to account for their performance and behaviours;
• Ability to provide technical support to the Site team and fill in for staff as required;
• High level and operational pre-employment activity at site – including but not limited to, employer engagement, vacancy generation, internships and other work experience arrangements, facilitating job clubs and workshops to drive employment placements;
• Ability to work with a diverse range of clients in a culturally appropriate manner, and one that is understanding of disadvantage and disability;
• Willingness to work closely with the National Administration Centre to ensure outcomes and revenue are maximized and fall overs appropriately managed;
• Ability to act up in the position of Site Manager when the Site Manager is on leave or not available (including other Sites within the state).
• Data entry skills, typing speed of at least 30 words per minute and able to confidently use Outlook, Word and Excel; and
• Ability to read complex administrative procedures and reports.

You will also be required to:

• Hold a current unrestricted driver’s license;
• Have a minimum Certificate IV in Employment Services/Community Services or in a related qualification;
• At least two years working in Employment Services or a related service industry; and
• Understand the local labour market and needs of employers.

About Us

Workskil Australia is a national not-for-profit and charitable organisation, with over 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

• Work with our Customers to secure great long-term job opportunities.
• Meet the labour needs of business and industry through quality recruitment services at no cost.
• Assist businesses with diversifying their workforce.
• Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
• Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

Remuneration

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.