Assistant Restaurant Manager - Thornleigh

Guzman Y Gomez; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Bonus structure

Flexible rosters

Leadership progression

Training program

Discounted meals

Uniforms & merch

Team events

Cultural celebrations

Employee assistance program

Franchise opportunities

Job summary

Guzman y Gomez is seeking an Assistant Restaurant Manager to support daily operations and lead the team through peak service. You will drive crew training, enhance guest experiences, and help manage inventory and finances in a fast-paced environment.

The role requires strong leadership, customer service excellence, and the ability to meet KPI targets. This position offers competitive pay, growth opportunities, and a supportive team culture within a vibrant hospitality brand.

Qualifications

• Leadership experience in a fast-paced, high-energy setting.
• Proven track record of delivering outstanding customer service.
• Exceptional interpersonal and communication skills.
• Past success in achieving and driving KPIs.

Responsibilities

• Support the Restaurant Manager with day-to-day operations.
• Guide the team through busy service periods.
• Lead crew training and elevate guest experience.
• Contribute to inventory and financial management.

Skills

Leadership experience

Customer service

Interpersonal skills

Communication skills

KPI focus

Job description

Job Description

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG, you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.

What's in it for me?

So much! Check out some of the benefits below:

• Competitive salary + bonus structure
• Flexible rosters and employment stability - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• A comprehensive training program and support to set you up for success
• Heavily discounted GYG meals
• Free and comfortable GYG uniforms and exclusive merch
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically we are looking for candidates that have:

• Leadership experience in a fast-paced, high-energy setting
• Proven track record of delivering outstanding customer service
• Exceptional interpersonal and communication skills
• Past success in achieving and driving KPI’s

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.