Assistant Restaurant Manager

The Glen Hotel Pty; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Career growth opportunities

Work-life balance

Collaborative environment

Job summary

Dear Sainte Eloise, part of the Love Tilly Group, is seeking an Assistant Restaurant Manager to lead our Potts Point team with warmth, energy and integrity. You’ll work with the senior team to set the tone for unforgettable guest experiences while mentoring staff to perform at their best.

The role involves overseeing reservations, rostering, stock, and safety/compliance, and supporting wine list curation. Growth opportunities exist within the Love Tilly Group family.

Qualifications

• Demonstrated leadership in hospitality management.
• Excellent communication with guests and team members.
• Strong problem-solving and on-the-fly decision making.
• Sharp organizational skills to manage shifts and guest flow.

Responsibilities

• Create memorable guest experiences; be the friendly face and calm problem-solver.
• Support wine list curation with the beverage team.
• Manage reservations and rostering to fit budgets and staffing needs.
• Oversee venue operations, opening/closing, and service readiness.
• Lead, train and motivate staff; conduct regular performance reviews.
• Control stock and contribute to achieving budget goals.
• Ensure safety and compliance in all operations.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Tools

OpenTable

Job description

5/29 Orwell Street, Potts Point, NSW, 2011, AUSTRALIA

We're on the lookout for an Assistant Restaurant Manager with personality and passion to support the team at Dear Sainte Eloise! If you’re already an Assistant Manager or a seasoned supervisor ready to take the next step, this might just be the role for you.

Working with us

As our Assistant Restaurant Manager, you'll work closely with our senior team to lead and mentor. You’ll help set the tone for unforgettable guest experiences and foster a team culture that’s warm, professional, and full of life.

Key Responsibilities

Creating Amazing Guest Experiences: You’ll be the friendly face, the calm problem-solver, and the person who ensures every interaction is warm, genuine, and memorable.

Wine list: Support the curation of a wine list that is appropriate to the character of the venue, with support from the beverage team.

Reservations & Rostering: Manage reservations using the OpenTable platform ensuring that guests are allocated to the most appropriate spaces, writing rosters to budgets set, and manage daily staffing levels, and adapt to projected patronage for seamless service.

Venue Operations: Oversee opening and closing procedures, manage venue presentation, and ensure menus service-ready as part of the management team.

Leadership & Team Development: Train, mentor, and motivate staff to perform at their best. Conducting regular performance reviews by providing valuable feedback, and foster a positive team culture.

Stock & Financial Management: Maintain stock control, and contribute to achieving budget goals while driving sales and enhancing the guest experience.

Safety & Compliance: Adhere to workplace health and safety standards, ensuring a safe environment for staff and guests.

What We’re Looking For

Someone with solid experience in hospitality management, or a confident Supervisor ready to take the next step.

A natural leader who brings energy, warmth, and integrity to every shift.

Strong organisational skills and a knack for problem-solving on the fly.

Excellent communication skills and a love for creating meaningful connections with both guests and team members.

A commitment to upholding the vision and values of the Love Tilly Group.

What We Offer

The opportunity to work with a celebrated group in the hospitality industry.

Results based and achievable KPI's.

A supportive and collaborative work environment that values work-life balance.

Employee Assistance Program available to all staff

Career growth and development opportunities within the Love Tilly Group family.

Screening Questions

• Do you have a Responsible Service of Alcohol (RSA)?
• Do you have working rights in Australia?
• Are you available to work weekends and public holidays?
• Do you have a Food Safety Supervisor or Basic Food Handler certificate?