Assistant Restaurant Manager

Hunter Street Hospitality; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Fratelli Fresh in Darling Harbour is seeking an Assistant Restaurant Manager to help oversee daily operations and support a dynamic floor team, ensuring smooth service and guest satisfaction. The role focuses on leadership, rostering, and cross-team coordination.

With 2+ years in a fast-paced hospitality leadership role, you will monitor KPIs, uphold service standards, and collaborate with kitchen and bar teams to deliver exceptional guest experiences.

Qualifications

• 2+ years in a leadership role within a fast-paced hospitality environment.
• Able to manage labour budgets and monitor sales KPIs.
• Strong commitment to guest satisfaction and service standards.
• Excellent communication and professional attitude.

Responsibilities

• Oversee daily restaurant operations and lead the floor team during busy services.
• Manage staff rostering within labour budgets.
• Monitor guest satisfaction and resolve service issues.
• Coordinate communication between bar, kitchen, and front-of-house teams.
• Organise floor duties and ensure operational standards are met.
• Support the Restaurant Manager in monitoring sales performance and budgets.

Skills

Leadership

Budgeting

Guest satisfaction

Communication

Team player

Job description

ICC Sydney, tenancy 2/14 Darling Dr, Sydney NSW 2000, Australia

Full time

About Fratelli Fresh

Fratelli Fresh is a leader in the Australian dining scene, known for delivering authentic Italian experiences. We are a large, growing company offering a vibrant work environment and significant career progression across our multiple venue locations.

The Role

We are seeking a dedicated Assistant Restaurant Manager to join our team at Darling Harbour on a full-time basis. In this role, you will overlook daily operations, ensuring seamless service and high levels of guest satisfaction. You will be a key support for the floor team, bridging the communication between the kitchen, bar, and our guests.

Responsibilities

• Oversee daily restaurant operations and lead the floor team during busy services.
• Manage staff rostering while strictly adhering to labour budgets.
• Monitor guest satisfaction and proactively resolve any service issues.
• Coordinate communication between the bar, kitchen, and front-of-house teams.
• Organize floor duties and ensure all operational standards are met.
• Support the Restaurant Manager in monitoring sales performance and budgets.

Requirements

• At least 2 years of experience in a similar leadership role within a fast-paced environment.
• Proven ability to manage labour budgets and monitor sales KPIs.
• A strong commitment to guest satisfaction and high service standards.
• Excellent communication skills and a reliable, professional attitude.
• Looking for a long-term career opportunity within a large hospitality group.
• Full-time position in a prime Darling Harbour location.
• Clear pathways for career advancement across multiple venues.
• Join a supportive and energetic team environment.