Assistant Property Manager

Investa Property Group; City of Brisbane; On-site; AUD 60,000 - 100,000; Full time

Job summary

An innovative real estate company is seeking an Assistant Property Manager for a 12-month fixed-term contract in Brisbane's CBD. This role is vital for ensuring the effective management of a prestigious commercial property. You will work closely with a dynamic team to implement customer-focused services, manage tenant relationships, and support the General Manager. The ideal candidate will possess strong interpersonal skills and a genuine passion for the property industry, contributing to a culture that values diversity and inclusion. Join a forward-thinking organization that prioritizes employee growth and well-being, while making a positive impact in the community.

Benefits

Leadership programs

Education assistance

Study assistance

Professional membership fee support

Generous parental leave

Return to work benefits

Flexible work arrangements

Qualifications

• Preferable to have a Degree in Business or Property.
• Strong customer service and interpersonal skills are essential.
• Experience in administrative capacity in a corporate environment.

Responsibilities

• Assist Property Managers with inspections and tenant relationship management.
• Ensure tenant records are accurate and audit ready.
• Facilitate the preparation of tenancy related documentation.

Skills

Customer Service

Interpersonal Skills

Lease Administration

MS Word

MS Excel

Communication Skills

Education

Degree in Business

Degree in Property

Tools

Voyager

Job description

We’ve made it our business to understand how people want to live and work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.

For more than two decades, Investa has led the way in making positive change in Australia’s workplaces. We’re an Australian diversified real estate company with a recognised track record of investment and development across both office and living markets. Our purpose is to create a legacy of positive impact for our people, our customers, and for our investment partners.

We're searching for an Assistant Property Manager on a fixed-term contract for 12-months to be part of an A-grade commercial property located in Brisbane's CBD. You'll be joining a dynamic team committed to leading, overseeing, and implementing Investa's customer-focused property services. Additionally, this role offers operational support to the General Manager to ensure efficient performance and management of the asset/s. You will implement customer-centric property services in accordance with the management agreement, assisting the broader team with tenant relationship management and implementing our tenant engagement plan. Your ability to build effective internal and external relationships will be complemented by your strong attention to detail. It's essential to have strong interpersonal skills with a genuine passion for the property industry.

Key responsibilities include (but are not limited to):

• Work closely with the property administration team to ensure Voyager tenant records are accurate and audit ready at all times
• Liaising with tenants and feeding back to the team
• Assisting Property Managers on inspections
• Working closely with the marketing team
• Facilitate the preparation, collation, and delivery of tenancy related documentation to assist in the effective management of assets
• Work closely with the Property Managers to undertake lease renewals and assist with leasing activities
• Assist with monthly reports in accordance with the Service Agreement and timetable
• Prepare tenant maintenance forms, verify invoices, and issue tenant rent review letters
• Assist with annual audit processes for assigned assets.

What you will need to be successful:

• Preferable to have either a Degree in Business or Property
• Lease administration experience - desired
• Strong customer service
• Competent in MS Word and Excel
• Strong relationship building and interpersonal skills
• Proven experience in administrative capacity in a corporate environment
• Proficient communication skills (verbal and written) including report writing.

Why join Investa?

We’re an organisation known for our culture – we're unique, friendly and transparent. We work hard to maintain our culture and we've received some accolades along the way:

• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) for 2023-25
• Australian Workplace Equality Index (AWEI) LGBTQ Inclusion 2024 Silver (Small Employer)
• Certified Family Friendly Workplace since 2020
• AFR Boss Best Places to Work (Property, Construction, Transport sector) – First Place (2021)
• Australian HR Awards – Excellence Award: Best Workplace Flexibility Program

We offer our people opportunities to grow and shape their career, with support including Leadership programs, education assistance, study assistance, professional membership fee support and generous parental leave and return to work benefits. We know that the lines between work and home life have blurred over the past few years and we do our best to support our people with having the flexibility they need.

Back to the environment we create though, we are proud that Investa is a safe, diverse and inclusive workplace where you can truly be yourself. We particularly welcome applications from individuals in Aboriginal and Torres Strait Islander communities, as well as those identifying as LGBTQ or neurodivergent. Even if you don't meet all criteria, we encourage you to apply and let us know more about you.

If you have a disability, identify as gender diverse or are neurodivergent, please reach out to our Talent Acquisition Manager, Ella Mannix at [e-mail] and Ella will tailor our processes to accommodate your specific needs. If you wish to be considered for this position, kindly submit your application online.