Assistant Practice Manager | Bupa Dental Toowoomba

Bupa; Toowoomba Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Bupa Dental Toowoomba is seeking a dedicated Assistant Practice Manager to support the Practice Manager, lead a welcoming patient experience, and oversee appointments and day-to-day administration. This full-time, permanent role runs 4–5 days per week, Monday–Friday, 7:30am–5:30pm, in Toowoomba.

You’ll join a close-knit team with modern equipment and convenient parking, contributing to a healthcare environment that values people and service.

Qualifications

• People-focused approach to create a great patient and team experience.
• Strong organisation and administration skills to keep the practice running.
• Warm, confident communication and ability to build relationships.
• Supportive leadership to help the team learn, grow and feel valued.
• Proactive mindset to work through challenges and find solutions.
• Willingness to learn and grow in dental operations.

Responsibilities

• Support the Practice Manager to bring out the best in the team and create a welcoming patient experience.
• Assist with appointments, enquiries and day-to-day patient administration.

Skills

People-focused

Organisation skills

Communication skills

Leadership support

Proactive mindset

Willingness to learn

Job description

Assistant Practice Manager | Bupa Dental Toowoomba (opens in new window)

Full-time permanent position | 4–5 days per week | Monday–Friday, 7:30am–5:30pm

Enjoy the convenience of free street parking, public transport right out the front and just a 10-minute drive to the city centre. You’ll also join a close-knit, friendly team and work with modern dental equipment. Look inside our practice here (opens in new window)

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Assistant Practice Manager role is to support the Practice Manager to bring out the best in the team and create a welcoming experience for every patient, while helping with appointments, enquiries and day‑to‑day patient administration.

What you’ll need to make it possible

• A people-focused approach and a genuine passion for creating a great experience for patients and your team
• Strong organisation and administration skills to help keep the practice running smoothly
• A warm, confident communication style and the ability to build positive relationships
• A supportive approach to leadership, helping your team learn, grow and feel valued
• A proactive mindset, with the confidence to work through challenges and find solutions
• A willingness to learn, build your knowledge of dental operations and grow with us

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi‑Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.